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Summary
I am an ambitious IT professional with solid experience in both private and public sector organizations traversing industries like healthcare, e-commerce, consulting, and non-profit organizations.
I started my career in the late 90’s as a Software Engineer with a prominent IT consulting firm. Since then, I have risen through ranks to assume more senior roles including Chief Technology Officer and most recently Chief Operating Officer.
My primary areas of interest include corporate-aligned strategic IT planning, business-driven enterprise architecture execution, proactive business relationship management, business process improvement, benchmark-driven organization reform, technology-enabled business transformation, industry-compliant IT governance, innovation-driven technology acquisition, and agile application software development.
I am passionate about disruptive concepts and technologies like electronic and mobile commerce, intelligent search for knowledge, social media, mobile business apps, website development, enterprise shared-services, cloud computing, data visualization, business integration, service oriented enterprises, and business process management and how these could be leveraged to enable reform and modernization of organizations.
Areas of expertise:
- Back Office Operations and Management
- Outsourcing and Offshoring Services
- Technology Architecture & Integration
- Global IT Delivery & Project Management
- Budgeting & Cost Control
- Contract Negotiations & Management
- Organizational & Staff Development
- Management of Mission Critical Systems
- Infrastructure Design & Implementation
You can view further details from my linkedin :
https://www.linkedin.com/in/ammar333/
Projects
Experience
Chief Operating Officer
• Strategic planning and resource allocation for all projects
• Establish operational processes/ process improvement
• Ensure all team heads are fully informed of operational objectives
• Set operational and / or performance goals for each department which are aggressive, achievable and tied to long-term goals
• Monitor departments performance against performance goals to ensure that progress is being made
• Conduct regular meetings to ensure that priorities are clear
• Ensure activities comply with organizational requirements for quality management, legal stipulations, and general duty of care.
• Back Office Operation Management and Offshoring / Outsourcing Delivery Management for all ERP, WEB & MOBILE Application development projects
Chief Technology Officer
Overall responsibilities for the IT support strategy, staff performance and management of MIS operations of both retail and manufacturing divisions
Direct reporting to CIO and senior management, provision of leadership within IT Services of Pharmagen group
Monitor (proposed) spending against budgets
Identified, designed and implement Standard Operation Procedures to responsively run IT operations throughout the organization
Overseeing the development, planning, and implementation, in alignment with the IT Services strategic planning
Chair ongoing planning and development activities
Developing business cases and KPI's for new technologies, thereby assessing organizational needs and reporting on these agreed frequencies
Determine and delineate necessary costs to meet the IT needs of the company within the defined scope and maintain a cost-efficient productive unit
Chief Technology Officer
Core responsibilities were to:
• Ensure provision of hardware and software services to facilitate daily operations.
• Establish IT policies and plans to support the business values, vision and overall objectives.
• Optimize business functions using IT innovation and initiatives.
• IT Risk Assessment, Contingency and Mitigation Planning.
• Management of company’s IT, MIS and Call Center departments.
Major achievements during service tenure included:
Cost effective implementation of RFID based water dispensing hardware units in seventeen Pani Shops and setup of a centralized cloud-based monitoring system at head-office.
Implementation of distributed retail management system to manage Pharmacy Chain (comprising of 15+ pharmacies) from a central warehouse.
SAGE ACCPAC Financial System Implementation.
Setup of Call Center operations and complete CRM solution for Customer Servicing.
Website presence and creative department establishment.
Deputy Project Manager
• Managed multiple projects for the Country Wide Financial Lancaster U.S.A on behalf of Xavar as DPM
• Served as a tier between senior management and development teams
• Ensured coordination between teams of various projects
• Involved in project scoping activities.
• Managed project timelines and resources
• Responsibilities included for development techniques implementation consistency for all projects
• Reviewed all the relevant documentation
• Ensured timely delivery of iterations/releases.
• Identified risks and provided contingency and mitigation plans
Team Lead + Project Manager
Software Engineer
Education
National College of Arts
Institute of Management Sciences
University of the Punjab
Skills
Languages
Endorsements
Ammar Siddiqui is highly expert in managing company's operations as a Chief Operating Officer, he has great leadership skills and always ready to help his team members.
Irfan Zia
I have worked with Mr. Ammar Siddiqui at Business Technologies for almost 7 years and I found him a true professional, creative, dedicated, focused and honest individual. He has strong interpersonal and leadership skills with disturbance handling & problem-solving abilities. He is the main difference when we talk about planning, developing, maintaining and managing IT systems and lead cross-functional teams with the diverse technical background.
