Summary


Having a master's degree in Operational Management. A mid-senior-level professional with over 5 years of experience in the management and service industry.


Experience

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Lead General Services
Qadri Group of Companies
May 2022 - Aug 2023 | Lahore, Pakistan

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Senior Executive Procurement
Punjab Group of Colleges
Feb 2021 - May 2022 | Lahore, Pakistan

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City Operations Executive
Uber
Jun 2018 - Sep 2020 | Lahore, Pakistan

Help the operations team in making strategies and implementing initiatives taken for scaling of driveracquisition.
Executed street-hail and competitive research, performed analysis to optimize pricing and product strategy.
Responsible for efficient staffing for the business as per the demand and marketing plan.
Closely work with support departments related to driver bonuses and market comparison.
Responsible for boosting supply, improving quality and driving up the C-to-R ratio of Uber X and Uber Go in Lahore achieving WOW growth of 4.8 on average for the product.
Led a sales team of 15 working on supply acquisition contributing to 30 of total Uber X supply in the Lahore.
Led partnerships with restaurants and cinemas and retail brands.
Area Management, Partnerships Management.
Managing the Brand Ambassadors, influencers, also managing the street teams to increase the supply in all products.
Managing the BTL activities, research & survey projects.
Lead activities on food festivals across Pakistan to increase brand awareness and rider base on the platform.
Designed and implemented projects of strategic nature namely Funnel Training, Sub-Geo optimization, Phone Financing and product mix optimization putting Lahore back on growth trend for low-costproducts.
Strategy, planning and implementing initiatives for increase the number of signups through Uber registration centers.
Leading sales and support-focused activities/Trainings to educate partners and deliver a customer-obsessed experience in Uber registration centers.
Work closely with the management teams for planning, setting targets & budgets, and influencing performance.

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Business Assistant Manager
Oppo Pakistan
Jan 2017 - Apr 2018 | Lahore, Pakistan

Order placing of dealers wholesaler Stock, Shops advertisement, Sales activities material. Look after the overall sales of Royal Arcade. Reports making of monthly, weekly and daily sales and other reports inquired by the management, making salary reports of promoters and sales executives and keep Inform promoters about dealer and whole seller stocks and sales, working on brand image, make strategies to make better brand image as well.

Education

University of the Punjab
Masters, Masters in Business Administration, Masters of Information and operational management‎
Statistics, Information Technology, Supply Chain Management
Grade A+
2016
University of the Punjab
Bachelors, Bachelors in Commerce, B.Com‎
Accounting, Banking, Statistics, Computer, Business Economics, Commerce
Grade A
2014
BISE
Matriculation/O-Level, Matric in Science, Metriculation in Science‎
biology, chemistry, physics
Grade A+
2010

Skills

Intermediate Accounts Acquisition
Intermediate Administrative Procedures Command
Intermediate Business Administration
Beginner Business Development Strategies
Expert Business Management
Expert CEM Deployment
Beginner Communication Skills
Expert Configuring Software
Beginner IT Support Responsibilities
Expert Japanese & Korean Language Proficiency
Expert Japanese Teaching
Expert Marketing
Expert Microsoft Office
Expert Negotiation Skills
Intermediate Operations Management
Intermediate Performance Management
Expert Procurement Knowleddge
Beginner Sales Management
Expert Staff Management
Expert Vendor Management

Languages

Expert Urdu
Expert Punjabi
Expert English