Summary

Dedicated Customer Relations Officer with excellent communication skills and a passion for delivering exceptional customer experiences. Proven ability to resolve issues, build strong relationships, and drive customer satisfaction. Skilled in active listening, problem-solving, and team collaboration.

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Experience

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Customer Relations Officer
Toyota Sukkur Motors
Jan 2021 - Present | Sukkur, Pakistan

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Customer Relations
Lucky Motor Corporation Limited
Feb 2019 - Jan 2021 | Hyderabad, Pakistan

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Freelancer Customer Care
Online Upwork
Sep 2013 - Sep 2017 | Hyderabad, Pakistan

Was part time job

Education

University of Sindh
Bachelors, Bachelors in Science, BCS‎
جرافيك والوسائط المتعددة كلية الاعلام
CGPA 2.4/4
2019
Govt Muslim Sc college Hyderabad
Intermediate/A-Level, Faculty of Science (Pre-Engineering), intermediate‎
G.Scince
Grade C
2014

Skills

Beginner Admin Task Management
Expert Administration Knowledge
Beginner Baggage Handling
Beginner Baggage Service Agent
Expert Building Security Management
Expert Computer Oppretor
Expert Creative Desigin
Intermediate CV Screening
Intermediate Data Analytics
Intermediate Data Management
Intermediate Data Research
Intermediate Database Administration
Expert Database Impact
Beginner End to End Sales
Beginner Excellet Communication Skills
Expert Fleet Management
Expert Grace Under Pressure
Beginner HR Practises
Intermediate Installation Process
Beginner Interpersonal Skills
Expert Leading Diverse Teams
Beginner Management Skills
Beginner Microsoft Office
Beginner Microsoft Outlook
Beginner Microsoft Word
Expert Monitor Surveillance
Expert Office Management
Expert Problem Solving Skills
Intermediate Procurement Knowledge
Expert Relationship Management
Expert Reporting Skills
Intermediate Risk Management
Expert Security Plan Preparation
Expert Telemarketing Skills
Beginner Time Management
Expert Time Management 
Beginner Traffic Control
Beginner Traffic Management
Intermediate Transaction Management
Expert Use of Medical Equipment
Beginner إدارة العمليات الإدارية

Languages

Intermediate English
Expert Urdu
Expert Sindhi