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Jahanzab Amjad
Customer Relationship Specialist
GFA Consulting Group GmbH Germany - Karachi, Pakistan
Summary
I am a motivated and detail-oriented professional with experience in project administration, customer relations/experience management, communication strategy specialists, and project monitoring and evaluation. I have hands-on experience in the renewable energy and energy audit sector and a proven track record of guaranteeing customer satisfaction for water utilities. My strong interpersonal skills enable me to build positive relationships with colleagues and clients. I am passionate about creating a collaborative and supportive work environment and am always ready to take on new challenges.
Projects
Ex-Post Evaluation of Tounsa Barage Project
Advisory Services for Institutional Improvement of WASA-Faisalabad
BS Electronics
E-MBA in Project Management
Institutional Improvement of WASA-Lahore
Data Collection Survey for Renewable Energy Development in Pakistan
Experience
Customer Relationship Specialist
GFA Consulting Group GmbH Germany
Sep 2023
- Sep 2024
| Karachi, Pakistan
Capacity Building Expert
Japan Techno Consultants, Tokyo, Japan
Nov 2018
- Mar 2023
| Faisalabad, Pakistan
Consumer Education & Relationship Management Expert
Tera Corporation, Tokyo, Japan
Jan 2013
- Aug 2018
| Lahore, Pakistan
National Hydro Power Generation Expert
NIPPON KOEI, Tokyo, Japan
Nov 2012
- Dec 2012
| Islamabad, Pakistan
Customer Relations Expert
Tera Corporation, Tokyo, Japan
Mar 2012
- Oct 2012
| Lahore, Pakistan
Senior Engineer Energy Management
T & Association, Inc, Tokyo, Japan.
Jan 2012
- Feb 2012
| Multan, Pakistan
Assistant Engineer (Customer Care & Potential Analysis)
NJS Consultants CO., LTD, Tokyo, Japan
Apr 2009
- Dec 2011
| Lahore, Pakistan
Assistant Engineer
Water and Sanitation Agency Lahore
Apr 2007
- Mar 2009
| Lahore, Pakistan
Education
The Superior College
M-Phill,
Project Management
Project Management Professional
Completed
2016
The Superior College
Certification,
PMP / Premavira
Project Evaluation, Project Management
Completed
2016
Punjab Skill Development Council
Certification,
Engineering Management
Electronics and Communication
Completed
2012
Punjab Skill Development Council
Certification,
E-MBA in Project Management
Project Management
Completed
2011
Sarhad University of Science & Information Technology
Bachelors,
,
BS (4 years)
computer, Human Resource, Statistics, Economics, Digital Integrated Circuit Design, Microwave & Sate
2009
Skills
Expert
Adobe Flash
Expert
Aesthetic Procedures Knowledge
Expert
Civil Planing
Expert
Client Followup
Expert
Concept Based Teaching
Intermediate
Convincing Skills
Expert
Cooordination Skills
Intermediate
CRM Command
Expert
Customer Analysis
Expert
CVs Screening And Evaluation
Expert
Data Comparison
Expert
Data Management
Expert
Evaluation Skills
Expert
Executive Presentation Skills
Expert
Government Contract Negotiation
Expert
Handling Assignments
Expert
International Business Exposure
Expert
Legal Affairs Management
Expert
Legal Documents Management
Expert
Live Chat Handling
Expert
Logistics Consultancy
Expert
LTN
Expert
LTV Driving Licens
Expert
Microsoft Excel
Expert
MIT Knowledge
Expert
Monitoring Skills
Expert
MS Visio
Expert
PMP
Expert
Presentation Skills
Expert
Pricing Negotiation Skills
Expert
Project Administration
Expert
Proofreading
Intermediate
Risk Management and Planning
Expert
Security Principles
Expert
Strong Organizational and Planning Skills
Expert
رسم الآلات
Languages
Beginner Pashto
Beginner Arabic
Expert Punjabi
Beginner Japanese
Expert English
Expert Urdu
