Summary

Experienced HR Professional carrying more than 9 years of experience. Trainer, Content Writer, Manages all Learning Programs Bank-wide, Employee Engagement Activities. Internal & External Audit reporting and Compliance.

Projects

Training Project On HRD
Research Article On Customers Relationship Management

Experience

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Manager Ex House Trainings & Billing - HR
MCB Islamic Bank
Aug 2024 - Present | Lahore, Pakistan

• Preparing training plans for bank-wide trainings considering TNA and Mandatory regulatory requirements. Arranging Employee Engagement Activities for staff e.g. Team Building, Sports Gala.• Preparing quarterly reports for HRRC, Sharia’h Board Meetings and MANCOM.• SBP reporting’s, internal & external Audit reporting’s preparing annexures (Sharia’h Capacity Building) reporting for SBP Inspection.• Coordination and dealing with vendors for arranging different bank events.• Ensuring L & D must complete their KPI’s and its reporting. • Arranging Ex House Trainings for staff from different external vendor e.g. NIBAF, LUMS etc.• Preparing Trainings Impact Analysis. Preparing training content with collaboration of stakeholders.• Managing LMS Online learning platform of the bank.• Arranging approvals of trainings conducted and preparing IOM’s for payments to vendors.• L&D budgeting and its financials management by ensuing L&D budget utilization in true manners.

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HR Specialist Learning & Developement
Mcb Islamic Bank
Jan 2018 - Aug 2024 | Lahore, Pakistan

Managing and organizing trainings, developing plans, JD's and budgeting

Preparing training Plans for bank-wide trainings considering TNA and Mandatory regulatory
requirements.
 Organizing training events to train staff on different trainings as per regulatory requirements
SBP considering allocated training budget.
 Organizing training events that includes trainer’s availability, venue availability, nominations
confirmation, managing training requirement as per training design (Stationary, handouts
multimedia & refreshment etc.)
 Data compiling after trainings conducted, attendance sheets feedback forms etc.
 Calculation of Return on Training Investment report (ROTI).
 Preparing quarterly reports for HR&RC and MANCOM.
 Assisting Department Head L & D in reporting data to RCSA, Internal and External Audit.
 Assisting Department Head L & D in designing different training courses.
 Inviting staff bank wide for online trainings and Managing Online training system, preparing
online training reports, Data Analysis, Dashboard Reporting.
 Development of different group wise training reports as per the requirements of the line
manager (group heads reporting & KPI’s of L & D).
 Preparing training contents, preparing annexures (Sharia’h Capacity Building) reporting for SBP
Inspection.
 Coordination and dealing with outsid

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Teacher
HOME TUITION
Mar 2013 - Jan 2022 | Lahore, Pakistan

I am teaching at part time as a home tutor to different classes o level 1 to 10 I com ICS b.com BA M.com

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Clients Contact Executive
Systems Ltd
Feb 2015 - Nov 2017 | Lahore, Pakistan

At Systems limited PVT ltd as BPO operator as relationship officer continued and my job description is.
Making Calls to get Payoff statement from different US Banks and then put relevant information into ResWare.
Making Call to put freeze on the HELOC account and then put relevant information into ResWare.
Renewal of Insurances policy over the phone and then put relevant information into ResWare.
Assignment of task to my team members.
Preparing daily production reports.
Preparing monthly scores.
Provide Training to new comers
Document recording follow ups via online & Call at different counties of different states.
Also working on recording portal Online Searching to get the information and maintain confidentiality regarding the information obtained.
Working ability on Making Daily production reports, Task assignments to my team members.
Can prepare presentations and also can present it.
I am currently working on At Close, ResWare and Visi Recording portal and also have ability to work on Outlook to communicate with our processors, management.

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Sales Manager
Khalid Group Of Petroleum
Nov 2014 - Feb 2015 | Lahore, Pakistan

Managing sales, Out door campaigns, sales orders, Target customers, Team leadership. Clients relationship. Presentations to senior manager

Education

Superior University Lahore
M-Phill, MBA 1.5‎
Accounting & Finance
Completed
2017
University of the Punjab
Masters, , B.Com (Hon's)‎
Marketing and Financial Management
Percentage 72%
2015

Skills

Expert Admin Task Planning
Expert Analytical Skills
Beginner ATL COM
Intermediate Digital Learning
Expert Handling Assignments
Expert HR Policy Formulation
Expert Lab Knowldge
Expert Micorost Excel
Expert Micorost Word
Expert MS PowerPoint
Intermediate Oracle Knwoledge
Expert Patients Calling
Beginner Peachtree Command
Intermediate Prima Vera
Expert ResWare
Expert Social Studies Subject Command
Intermediate SPSS
Expert Time Management Skills
Expert Training Development

Languages

Expert Punjabi
Expert Pashto
Expert Urdu
Expert English