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Summary
Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion, developing cost effective strategies to achieve organizational goal. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities for customer retention. Meet deadlines with high level of multicultural awareness and adaptability. travelling request.
Experience
RELATIONSHIP MANAGER (OG-1)
· Processing renewal and new cases on portal with detailed analysis.
· Maintain and ensure growth of assigned Portfolio.
· Processing all trade related activities of customers including Letter of Credit opening, Bank contracts, issuing and discounting guarantees and retirement of documents by reviewing nature of payment like DA, DP and advance payment by coordinating with trade department.
· Resolve grievances of customers by briefing them trade related TBML, UCP 600 and SBP prudential regulation guidelines with respect to nature of transactions discrepancies in their trade related documents.
· Processing charged documents by coordinating with CAD in order to issue respective DAC.
· Processing new account opening by facilitating clients.
· Implement the approved sales/service plans to achieve growth objectives of bank by agreeing sales/service delivery plans with Team Lead.
· Conduct market assessment/research to identify selling possibilities and new markets / areas and review the existing market / areas for final decisions in consultation with Team Lead.
· Make business of company profitable through sales of loans and enhancement of number of customers by following SOPs of the bank.
· Identifies business opportunities by identifying prospects and evaluation of position of the industry.
· Dissemination of terms and conditions of the products offered by the customers
· Ensuring on track performance by conducting detailed verification of the prospective clients.
· Ensure proactive collection, perusal timely repayment of loans by communication with clients and ensuring hundred percent collections of loans by following SOPs of the bank.
· Extra care must be taken while handling of customers legal documents to avoid any misuse.
· Guide customers to deposit their loan repayments at cash counter only..
· Ensure Monthly/Quarterly meeting of customers as per defined products program.
· Conduct loan booking in strict compliance with bank’s policies, procedures, ethics, and standards.
· Ensure continuous review of product and services related knowledge and recommend areas of improvement through personal/client feedback.
· Developing and sustaining long-lasting relationship of the bank with customers
· Report cases with intent of fraud or prospective loss to the bank by internal or external customers in any form to Team Lead/Unit Head.
· Ensure compliance of bank products SOPs and SBPs rules and regulation
MANAGER OPERATIONS (CREDIT DEPARTMENT)
divp• Perform audit of nationwide reports (including LBIR, SME, FCR, LCR, CCR, CWR,MCR & IER) with respect to Prudential regulations of State Bank of Pakistan.
• Supervise and guide Credit analyst working and assign them task in order to meet deadline of reports delivery to clients.
• Review income estimation cases and conclude and optimize report with respect to available documents and analysis.
• Respond to client queries regarding nationwide reports delivered to them.
• Make policies in order to improve credit analysis and reports structure by discussing with senior management as per requirement of clients.
• Involved in integration and consolidation of nationwide data by reviewing portal status and ensuring its availability on portal for client access and convenience./p/div
MANAGER OPERATIONS (HEAD OF OPERATIONS)
• Perform audit of nationwide reports (including LBIR, SME, FCR, LCR, CCR, CWR,MCR & IER) with respect to Prudential regulations of State Bank of Pakistan.
• Supervise and guide Credit analyst working and assign them task in order to meet deadline of reports delivery to clients.
• Review income estimation cases and conclude and optimize report with respect to available documents and analysis.
• Respond to client queries regarding nationwide reports delivered to them.
• Make policies in order to improve credit analysis and reports structure by discussing with senior management as per requirement of clients.
• Involved in integration and consolidation of nationwide data by reviewing portal status and ensuring its availability on portal for client access and convenience.
ASSISTANT MANAGER ADMIN AND LOGISTICS
