Summary

More than nine (09) years of experience in the implementation of different ISO standards, process improvement through Project management, quality tools and software solutions in service and manufacturing industries. Developing, operating, monitoring, and auditing processes to ensure conformance/compliance.

Projects

ISMS (ISO 27001) Policies Development and Implementation
Implementation of IMS and Internal Auditing of Servis Industries
Implementation of IMS (Integrated Management System) in Symbol Industries
Accreditation of ISO 17024:2012
ISO 22716:2007 Documentation Development and Implementation
Transition of ISO 9001:2008 to ISO 9001:2015 in Shezan International Ltd.

Experience

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Management System Consultant / Organizational Development / Project Manager
QMS.9000
Jul 2022 - Present | Lahore, Pakistan

Management System Consultancy including process analysis and mapping, process improvement, development of IMS (Integrated Management System), Quality Management, Information Security Management System, Food Safety Management System, Organizational Health and Safety, and other international standards, Social Accountability and Social Compliance Standards, Customer\'s Audits and Compliance - Development, Implementation and Training. 

IMS (ISO 9001, 14001, 45001) Development and Training in Servis Industries
IMS (ISO 9001, 14001, 45001) Development and Training in Symbol Industries 
QMS (ISO 9001) Development and Training in Diamond Group 
ISMS (ISO 27001) Policies Development and Implementation in a manufacturing sector organization in Lahore (ongoing)

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Lead ISO Team/Lead Internal Auditor QMS/ISMS
outsourcing4work
Jun 2021 - Present | Lahore, Pakistan



Facilitates the third-party auditors, clients, and consultants for proper implementation of standards

Identify and develop the documentation as per the requirement of ISO 9001, GDPR, and ISO 27001 like SOPs, JDs etc.
Conduct employee training on different quality management and information security topics to improve the processes
Identification of loopholes, threats, and violations in processes, and defining suitable documentation and protocols accordingly
Develop and implement plans/controls to safeguard digital data from accidental and unauthorized modification, destruction, and disclosure
Perform data analysis on audit results and risk assessment, and report to Management
Perform and maintain risk assessment, audit, or test activities to ensure the proper functioning of data processing activities

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Asst. Manager ISO Cell / Internal QMS Auditor
Association for Academic Quality
Aug 2018 - Jun 2021 | Lahore, Pakistan


Served as a facilitator between external audit team and departments for smooth execution of audit
Identify the requirements and develop Policies, Procedures, and other documentation including Job Description and Organograms
Identify risks and perform risk assessment in different processes based on ISO Standards
Conduct Internal Audits, develop reports, perform data analysis, and presenting different metrics to top management, and manage all related activities
Identification of loopholes in the practices and perform standardization for effective and efficient processes
Analyze training needs, organize training programs, and conduct training sessions w.r.t. process improvements and ISO standards

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Quality Assurance Executive
Shezan International Limited
Jan 2017 - Aug 2018 | Lahore, Pakistan


Led the successful transition of QMS from ISO 9001:2008 to ISO 9001:2015
Assisted in external audits and communication with certification bodies
Identified, implemented, and maintained necessary documentation of ISO 9001:2015, ISO 22000:2005, HACCP, and HALAL Standard
Defined internal audit mechanism, conducted audits, and maintained control of records
Conducted training on Food Safety, Quality Management, and other International Standards.  

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ISO Coordinator
Medipak Pharmaceutical Lahore
Jul 2016 - Dec 2016 | Lahore, Pakistan


Identify, establish, and Maintain necessary documentation of ISO 9001, ISO 14001, ISO 17025.
Ensure effective implementation of ISO Standards at all levels.
Manage and conduct Internal Audits;

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Quality Control Officer
Gourmet Foods Pakistan
Oct 2013 - Sep 2016 | Lahore, Pakistan


First-time implementation of ISO 9001 and ISO 22000
Identified and developed documentation of ISO standards, and training of employees
Evaluation of finished goods by sensory, physical, and chemical analysis
Managed customer complaints, implement corrective and preventive actions, and record-keeping
Worked on GCR and ERP software;

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QC Inspector
Mayfair Ltd.
Sep 2008 - Oct 2009 | Lahore, Pakistan


Process documentation and record keeping as per defined parameters of ISO Standards
Evaluation of process, raw material, and finished goods by sensory, physical, and chemical analysis

Education

University of the Punjab
M-Phill, MS TQM‎
Total Quality Management, Quality tools and Techeniques, Supply Chain Management
Completed
2019
University of the Punjab
Masters, Masters in Science, M.Sc. Quality and performance management‎
Total Quality Management, Supply Chain Management, Food safety
CGPA 3.7/4
2016
Quaid-i-Azam University
Short Course, ‎
Information Technology
Incomplete
2014
Punjab Board of Technical Education Lahore
Intermediate/A-Level, , ‎
Food Technology
Percentage 67%
2008

Skills

Intermediate Quality Assurance
Intermediate Agile Development
Intermediate Analytical Skills
Intermediate Answering Inquiries
Intermediate Appointment Scheduling
Intermediate Asana Tool Handling
Intermediate Business Development
Intermediate Commitment to Quality
Expert Compliance
Intermediate Compliance and Review
Intermediate Compliance Quality Control
Intermediate Customized Adaptation
Expert Documentation
Intermediate FOOD SAFETY HACCP implementation
Intermediate Internal Audit Command
Intermediate ISO 14001
Intermediate ISO 21001
Intermediate ISO 22000
Intermediate ISO 45001
Intermediate ISO 9001
Intermediate JIRA
Intermediate Legal Affairs Management
Intermediate Maintain Good Relations
Intermediate Operational Administration
Intermediate Operations Coordination
Intermediate Operations Responsibilities
Intermediate Oral Communication Skills
Intermediate Policies Implementing
Intermediate Policy Drafting and Review
Intermediate ppointments Scheduling
Intermediate QAQC
Intermediate QC Tools Command
Intermediate Quality Control Processes Command
Intermediate Quality Improvement
Intermediate Quality management ISO 9001:2015
Intermediate Sales Record Maintain
Intermediate Security Testing
Intermediate Total Quality Management

Languages

Intermediate Urdu
Intermediate English