Summary

I am a well-organized and focused professional with 18 years experience in different administrative, HR, and management roles. Proven change leader with flexibility, tolerance, dedication and decision-making, lead and motivate staff to achieve company goals and collaborate with personnel of diverse cultures. Focused on delivering excellent client service and overseeing daily store operations to meet defined consumer needs. I am proficient in directing training, expectations, and implementations, establishing relationships, and resolving issues. Ability to identify goals and priorities, resolve customer issues in initial stages, and prioritize workflow to meet established deadlines. Skilled at maintaining confidential files and staff records as well as completing projects on-time./p pMy key skills include Business Administration, Office Operations Management, Management Analytical Skills, Filing Records Management, Travel Arrangements, Process Improvement, Client Liaising Negotiation, Project Consultation and Cross-Functional Leadership/p pMy professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.

Projects

Established of New Medical Squadron

Experience

Company Logo
Secretarial Assistant (Administration)
Aircraft Manufacturing Factory, Aviation City Kamra
Jan 2005 - Present | Attock, Pakistan


Carry out various administrative tasks such as scheduling appointments, formulating office memos, managing high-volume calls, and maintaining records management database systems. Create, supervise, and maintain executives’ schedules, invoices, reports, letters, memos, financial statements and other documents. Hold full accountability for organizing research materials, attending meetings and conducting special events, parties, and meetings to record minutes. Gather, transcribe, and distribute minutes of meetings on a regular basis. Generate and present papers for consideration to executives, committees, and boards of directors. Promptly respond to calls from different parties. Create and deliver corporate documents, records, cases, and representations to the MD AMF / Chairman PACB regarding dismissal and removal. Recruit new employees, issue NOCs, and uphold check, nomination forms, and files.

Actively positioned as `a Coordinator for Deputy Managing Director within PAC and out side PAC.
Provided exceptional services to dissatisfied clients by building productive relationships and communicating with employers to receive card payments in a timely manner.
Positioned as an Incharge Discipline team at DTE of HRM and issued explanations, and cause notices to civilian employees.
Achieved desired results by planning conferences, meetings, and logistical schedules while working in fast-paced environment.
Identified need for skills improvement and conducted regular training sessions for staff that improved overall work efficiency.
Maintained records for employees and resolved discrepancies, succession gaps, and client issues.
Enforced control over complaint handling process and ensured swift resolution of impeding issues by conducting of departmental inquiries and other related correspondence.

Education

University of Science & Technology Bannu
Masters, , Master in Political Science‎
2009
Gomal University
Bachelors, Bachelors in Arts, BA‎
Eng, Urdu, Pak Study
Percentage 50%
2001
BISE Bannu
Intermediate/A-Level, Faculty of Arts, FA‎
Eng, Civics, I.History
Percentage 54%
1999
BISE Bannu
Matriculation/O-Level, Matric in Science, matric‎
Science Subjects
Percentage 56%
1997

Skills

Intermediate 360 Recruitment
Expert Ability To Learn New Or Updated Software
Intermediate Accounts Managment Skills
Intermediate Accurate Record Keeping
Intermediate Adaptable to Changes
Expert Admin Assistantce
Expert Admin Task Planning
Intermediate Admin Tasks Management
Intermediate Administration & Logistics
Expert Administrative Assistance
Expert Administrative Skills
Intermediate Aesthetic Procedures Knowledge
Intermediate Agenda Development
Intermediate Agile Leadership
Intermediate American English Accent
Intermediate Analytical
Intermediate Analytical Skills
Intermediate Assertiveness
Expert  Talent Acquisition
Intermediate Build Strong Teams
Intermediate Business Sales Strategy
Intermediate Business Development
Expert Business Letters
Expert Candidate Retention
Beginner Change Management
Intermediate Checkpoint Security Management
Expert Clerical Procedures
Intermediate Client Engagement
Expert Cloud, Server
Intermediate Complaints Dealing
Intermediate Complexity Management
Intermediate Configuration Switches
Intermediate Configuring Software
Expert Conservation Awareness
Intermediate Content Media Management
Intermediate Control Room Operations Handling
Intermediate Cooperation
Expert Coordinatiion Skills
Beginner Corporate Governance
Intermediate Corporate HR Department
Intermediate CRM Command
Intermediate Cross-Cultural Communication Skills
Intermediate Cross-department Synergies
Intermediate Customer Service Systems
Intermediate Customer Support
Intermediate Data Analytics
Intermediate Dependability
Intermediate Dispatch Skills
Intermediate Drafting Skills
Intermediate Ecellent Communication Skills

Languages

Expert Urdu
Expert Pashto
Intermediate English