Summary

Over 14 years of progressive experience in various Public/private sectors and international organizations including Ministry of Human Rights, KP Child Protection and Welfare Commission, The Asia Foundation (America), Handicap International, UNICEF, Media TV channels, ICMS School and College System, Premiere Travel Inn hotels (UK), National NGOs, GEP program (US-Aid). Throughout my career I have been working with PWDs, Women and Child (Protection Programs) and facilitated law makers in Punjab, Sindh and ICT to produce and table bills by establishing the parliamentary caucuses. Has also established facilitation and complaints handling systems/mechanisms and Helplines for human rights violations victims at KP and ICT level (Nationwide).
I am equipped with strong interpersonal and communication skills. I have managed medium and big organizations at mid and advanced supervisory levels. I have excellent organizational skills and expert at handling complaints (Survivors/Victims) and facilitating them. At the ministry of Human Rights Helpline 1099, I have managed to dispose-off successfully a total of 50,000 complaints in past 5 years and have handled almost one million calls.
Furthermore, I have experience in Grants Management, Education Management, Research, Proposal and Report Writing, Program Implementation, Implementing Partners Management, Advocacy and Monitoring.

Projects

UNDP
Abasyn University Peshawar
Islamic Relief Agency (ISRA)
Watan Welfare Society
London Premiere Travel Inn Hotel UK
IDEA NGO
Khwendo Kor NGO
Hujra Organisation
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Experience

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Director (Helpline) Ministry of Human Rights Government of Pakistan
Ministry of Human Rights
Feb 2016 - Present | Islamabad, Pakistan

Director Ministry of Human Rights (GOP) Feb, 2016 till date

At present I am working as director in the ministry of human rights and managing the nationwide helpline 1099 for legal advice on the violations of human rights.

We provide free legal advice and legal aid. We also established a network of government and civil service organizations for the referrals. Besides that we have established a data base MIS system that will have the data of all the cases that approached the helpline.
Specific objectives of the project are:
i. To establish a Helpline for addressing the issues of human rights violations through legal advice.

ii. To provide Telephonic and in-person Legal remedies, counseling and referral services to the victims of Human Rights violation.

iii. To provide legal advice to the marginalized communities including women, children, workers, minorities, senior citizens and persons with disabilities.

iv. To establish grievance-redressal mechanism with concerned Stakeholders through referral services to the victims of Human Rights violations.

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Senior Program Officer
The Asia Foundation
Jul 2014 - Feb 2016 | Islamabad, Pakistan

Senior Program Officer The Asia Foundation (22 July 2014 till 31 January, 2016)

SPO at TAF an International NGO working on a policy advocacy project to facilitate religious minorities.
Duties Include:

• Grant Management
• Policy Advocacy
• Advocacy with Sindh , Punjab and National Assembly and Senate on religious minorities
• Establishment of Caucuses at Assemblies and of media
• Lobbying with all the stake holders on religious minority
• Strengthening and proper implementation of regularity frame work
• Strengthening civil society and other stake holders
• Monitoring of the project IPs

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Manager
Khwendo Kor
Jul 2012 - Mar 2014 | Peshawar, Pakistan

Manager Policy Advocacy and Project Manager REAT: March 2014 1ST August 2014.

Role and Responsibilities:

• To Boost the Right base image of the organization
• To associate and represent Hujra at different forums and clusters
• To establish relations with media
• To develop strategies for Basic Human Rights Protection of Marginalized sections of the society.
• Project Manager for REAT ( Religious Minority Rights )

Regional Manager Noshehra \"Khwendo Kor” January2014-March 2014
Major Responsibilities:
• To look after all the projects at Noshehra region that includes Noshehra, Charsadda and Mardan.
• To Look after the activities of sustainable livelihood funded by Cesvi
• Effective Citizen Ship by Oxfam GB
• To assess and monitor the development and activities of the projects at district Noshehra regional



Coordinator Civil rights \"Khwendo Kor” July 2012-December 2013

Major Responsibilities:
• Project management of the following projects at Districts Peshawar, Noshehra, Karak and D.I.Khan
1. GBV helpline Peshawar funded by USAid
2. Effective Citizen Groups ( Noshehra & D.I.Khan ) funded by Oxfam GB
3. Awaz e Haq ( D.I.Khan & Karak ) funded by NED
4. Self Help ( Karak and Peshawar ) by JA-Clark
5. Electoral Process Monitoring Funded by FAFEN
Advocacy,Communication and Resource Mobilization Manager“Khwendo Kor”
(August 2012- July2012 ) “additional charge” Project Manager For GEP ( VAG Helpline)

Major Responsibilities
• Program Development,
• Quality Improvement
• Coordination
• Planning and review
• Documentation and Reporting
• Capacity Building
• Fund Raising
• Donor Reporting
• Concept Papers and Proposal Development
• Monthly News Letter and Website
• Annual Progress Report
• Communication with donors and inter and intra departments
• Managing Institutional Memory
• Conducting Meetings
• Development Of child Protection Policy
• Media Relations
• Impact assessment

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Advocacy and Communication Officer
Child Protection and Welfare Commission Khyber Pakhtunkhwa
Jun 2011 - Jul 2012 | Peshawar, Pakistan

Advocacy and Communication Officer KP Child Protection and Welfare Commission
( May 2011- August 2012 )
It was a UNICEF funded project for Child Protection and welfare Commission KPK.
Main Responsibilities

• Develop a communication and outreach strategy for the project
• Recommend and oversee the development and implementation of efficient internal communication protocols, acting as focal person for project communications
• Manage the Project’s media related activities, including to organizing meetings with media representatives, editors, senior columnists etc and to create a close liaison with media for the awareness of the child rights in the Province.
• To organize media events such as: press conferences, Programs on public & private channels of TV & radio, newspapers, magazines, and journals, etc.
• Supervise the development of publications – hardcopy, multimedia and/ or web-based, and provide quality control in line with the Project’s corporate identity standards
• Ensure that regular publications (case studies, research reports/ papers, Project updates, occasional papers, newsletters, etc.) are printed, and updated (in case of website) in a timely and consistent manner
• To review the Project’s website(s) on a regular basis and provide content development support and ensure web-site promotion on regular basis
• To work in close coordination with Partners in determining information requirement and needs/ rights for access. In addition, provide support to the staff in establishing effective knowledge management mechanisms
• To maintain regular liaison with all Partner organization in order to identify communication needs; provide necessary support accordingly
• Assist in the documentation of project case studies, lessons learnt, advocacy campaigns and project reporting
• Perform any other duties as required by the organization for achieving above objectives.

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General Managaer Operations
ICMS School And College System
Jan 2009 - May 2011 | Nowshera, Pakistan

Education

University of Peshawar
Masters, Masters in Arts, ‎
Political Science
2002
University of Peshawar
Masters, , Masters in Arts‎
International Relations
2000

Skills

Expert Advocacy and Communication
Expert Advocacy and Lobbying
Expert child
Expert Complaint Handling
Expert Data Specialist
Expert Diversity Program Development
Expert Education Management
Expert End to End Project Management
Expert Grants
Expert Grants Management
Expert Partnership Development
Expert People with Disabilities
Expert Program Development
Expert Program Implementation
Expert Project Planning and Execution
Expert Religious Minorities Rights
Expert SOPs Development
Expert Strategic Thinking
Expert Study Material Development
Expert Women Rights

Languages

Intermediate Punjabi
Expert Pashto
Expert Urdu
Expert English

Muhammad Contacts

Abdul Shaheer Khan
Muazzam Zazai Ltd