Maintaining the Network Availability and other KPIs of the network 24/7, O&M services for fault correction and site outage rectification.Liaising/Coordination with Multinational iDirect TAC support (Level1,2,3) for O&M.Ensuring proper Preventive Maintenance routines on sites to ensure fault prevention.OPEX Controls Ensuring site OPEX costs and FLM costs are under fair limits.Vendor Management Ensuring vendors are meeting their contractual KPIs & SLAs.Evaluating and monitoring contract performance to determine need for contract amendments or extensions and compliance with contractual obligations. Invoicing, penalty discussions and payments

E2E execution of NTP, fiber resilience routes and copper deployment in accordance with PTCL standards. Expense booking (CAPEX and OPEX).Successful deployment of almost 1500 MSAGs(Multivendor, Multiphase project) to enhance Broadband services, Triple play and Voice services with over 500k FTTC linesFair knowledge of Contract terminologies, terms and conditions, letter drafting and civil worksAutomated Reporting/dashboards with Operational Efficiency for reporting on the goVendor Management (Sourcing, Evaluation, Development & KPIs Review).