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Summary
I’m Muhammad Younus graduated in Marketing and looking forward for a bright future in the management accounting team of a leading company in Pakistan. I’m very social and a good leader and like to coordinate with teams to solve the problems. I love to play with numbers as well as I’m very good at making relationships with people as I'm and extrovert kind of person. I'm very optimistic and determined to goal.
I had a chance to do work at Pakistan Telecommunication where I learnt to coordinate with team to solve the problems and also I learnt about complexity and importance of the company’s internal accounting records. I want to invest all these my skills to the decision making team in management accounting department of a leading company in Pakistan
Experience
Floor In-charge
Floor InchargeTCL Pakistan02/2019 - 05/2019,Streamlined floor operations by implementing effective workflowprocesses, resulting in a 20 increase in productivity and a 15reduction in operational costs. Led customer service initiatives that improved customer satisfactionscores by 25, ensuring a seamless and positive in-store experience. Oversaw inventory management and stock replenishment, reducingstock discrepancies by 30 and ensuring product availability. Conducted regular training sessions and performance evaluations, enhancing team skills and productivity, leading to a 40 improvement instaff performance metrics. Enforced company policies and safety protocols, resulting in a 50reduction in workplace incidents and maintaining a safe and compliantwork environment.
CSR
Senior Shop ExecutivePakistan Telecommunication Company Limited (PTCL)05/2016 - 03/2019,Implemented customer service strategies that improved customersatisfaction scores by 20 within the first year, ensuring a seamless andpositive shopping experience. Developed and execute sales initiatives that resulted in a 15 increasein monthly revenue, consistently meeting and exceeding sales targets. Streamlined store operations, reducing operational costs by 10through efficient inventory management and process improvements. Provided training and mentorship to a team of 10 sales associates, enhancing their performance and contributing to a 25 increase inoverall team productivity. Planned and oversee marketing campaigns and in-store promotions thatboosted foot traffic by 30, enhancing PTCL's brand visibility and customer presence
