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Summary

To secure a challenging position which provides opportunity to fully utilize and improve my knowledge and education in a congenial atmosphere.

Projects

Goggles4U

Experience

Company Logo
Team Coordinator
Pinnacle Enterprise
May 2016 - Present | Karachi, Pakistan

Providing inbound customer support via chats,emails,phone and via different review platforms

Education

University of Karachi
Bachelors, Bachelors in Commerce, ‎
Commerce
2018
Govt. Degree Science & Commerce College
Intermediate/A-Level, Intermediate in Commerce, Intermediate In Commerce‎
Accounting, English, Islamiat
Percentage 50%
2013

Skills

Expert Accounts / Manager
Expert Active Listening
Expert Adminssion Management
Expert Amicable
Expert British Accents
Expert Building Business Relationship
Expert Business Development
Expert Call Center Services
Expert Call Controls
Expert Calls Handling Skills
Expert Chat Support
Expert Client Acquisition
Expert Client Dealing
Expert Client Expectations
Expert Client Followup
Expert Client Retention Skills
Expert Committed to Customer Services
Expert Communication Skills
Intermediate Cooordination Skills
Expert Customer Acquisition
Expert Customer Handling Skills
Expert Customer Management
Expert Customer Relationship Management
Expert Customer Retention
Expert Customer Service
Expert Customer Service Skills
Expert Customer Success
Expert Database Management 
Expert Export Development
Expert Fluency in Bengali
Expert Fluency in English
Expert Fluent in English
Expert h Operations Management
Expert Key Account Management
Expert Live Chat Handling
Expert Operation Monitoring
Expert Operations Skills
Expert Process Operations Handling
Expert Record Keeping
Expert Relations Management
Expert Result Oriented
Expert Sales
Expert Security Principles
Intermediate Social Media Strategies
Expert Strong Mathematical Knowledge
Expert Student Affairs Managemment
Expert Sweeping Knowledge
Expert Talented Individual
Expert Team Co-ordination
Expert Team Player

Languages

Expert English
Expert Urdu

Companies Followed

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