Summary

To excel my career in one of the country’s most well-esteemed organization and to promote the importance of Asset & Wealth Management to today’s youth.
I am confident in my ability to come up with interesting ideas for unforgettable marketing campaigns.

Experience

Company Logo
Client Center Executive - Services
Standard Chartered Bank
Feb 2017 - Present | Lahore, Pakistan

Responsible for enhancing customer
experience through re-engineering the retail
products on-boarding process to achieve and
sustain reduced TAT
•Identify issues related to processes, conduct
root-cause analysis and propose solutions by
working with a cross-functional teams
•Identify and eliminate redundancies across
client touch points to enhance customer
experience.
•Manage the delivery of regulatory changes in
order that they are delivered timely with
seamless client experience and in a cost
effective manner.
•Assist in digitization agenda of the bank to
provide digital solutions to the clients
•Cross Selling ANR Products to achieve 450K
NSR per quarter along with the services.

Company Logo
Outbound Sales Officer - Postpaid
Milvik mobile pakistan
Aug 2015 - Jun 2016 | Lahore, Pakistan

A Sweden based Organization providing Warid
Customers a reasonable Micro Mobile Insurance
protection in cooperation with Alfalah Insurance.

Education

University of the Punjab
Bachelors, Bachelors in Commerce, ‎
Commerce
2015

Skills

Intermediate Business Analysis
Expert Handling Assignments
Intermediate Sales Coordination

Languages

Expert Punjabi
Expert Urdu
Intermediate English