Summary

Dedicated professional with extensive expertise in logistics operations, content writing, and customer care. Proven track record in managing permit processing, customs declarations, and ensuring document compliance in challenging environments. Proficient in Arabic typing and adept with logistics software including Dhabi System, ATLP, FTS, and CargoWise. Experienced in Jebel Ali and Sila Customs procedures for land freight operations. Skilled Typist Clerk with a background in Public Relations and extensive knowledge of computer software.

Experience

Company Logo
Logistics Operation Team member
Aramex
Nov 2019 - May 2024 | Dubai, United Arab Emirates



Facilitation of Cargo & Logistics Permits:

Managed the online processing of Truck Crossing Permits and Appointments (FASAH) for Ghuwaifat Customs at the Sila Border in Abu Dhabi.
Ensured accurate and timely submission of permit applications to streamline logistics operations at the border.



Customs Declarations (Bayan) Typing:

Proficiently typed customs declarations (Bayan) in Arabic using Dhabi and ATLP Customs Software for Ghuwaifat Customs in Abu Dhabi.
Maintained high accuracy in data entry to ensure compliance with customs regulations and facilitate smooth processing.



Documentation for Customs Reference:

Generated Master Airway Bills and Land Manifest Summaries for customs reference using FTS and Cargo-wise Software.
Ensured complete and accurate documentation in accordance with regulatory requirements to avoid delays in customs clearance.



Compliance and Coordination:

Conducted meticulous document checks to ensure adherence to Jebel Ali and Sila Customs regulations.
Coordinated with line Managers, providing timely alerts and updates to facilitate seamless land freight operations.



Company Logo
Content Writer
Intellisoft Solutions (Lahore, Pakistan)
May 2017 - Jul 2018 | Lahore, Pakistan

Content Writer and Uploader for "www.wall.pk" and "shopo.pk"
Responsibilities:

Latest News: Research, write, and upload real estate market updates.
Payment Plans: Gather and describe detailed payment plans for properties.
Project Plans: Create clear, detailed descriptions of property projects.
Location Details: Write informative content on property locations.
Product Information: Research and write engaging descriptions for cosmetics, men's wear, and more.
Product Uploads: Accurately upload product images, descriptions, and pricing.
SEO Optimization: Implement SEO best practices to enhance search rankings.
Collaboration: Coordinate with teams for cohesive product presentation and promotions.

Company Logo
Customer Care Executive
Systems Ltd
Oct 2016 - May 2017 | Lahore, Pakistan



Acquire Tax Information:

Obtain property tax details for U.S. residential properties via phone and online research.
Verify data accuracy from reliable sources.



Generate and Send Certificates:

Create certificates using "Atclose Title" software based on obtained tax information.
Deliver certificates promptly to U.S. clients and address any inquiries.



Record Maintenance and Compliance:

Maintain organized records and ensure all processes comply with relevant regulations.
Conduct quality checks to ensure accuracy and integrity of information.


Company Logo
P R O AND TYPIST
AL ETIHAD DOCUMENT CLEARING EST
Nov 2010 - Dec 2015 | Dubai, United Arab Emirates


Typing documents for government departments related to trade license registration, renewal, cancellation, and modification.
Processing online visa applications, Emirates ID, and medical documentation.
Filling online VAT returns and preparing vouchers.
Drafting Memorandum of Association in English and Arabic.
Composing applications and emails for document processing tasks.

Education

BISE
Intermediate/A-Level, Intermediate in Computer Science, ‎
Computer Sciences and Information Technology
2004

Skills

Beginner Accounts Administration
Intermediate Arabic Language Command
Beginner Cashier
Beginner Client Dealing
Beginner Communication Skills
Beginner Computer Literate
Intermediate Content Development
Intermediate Content Writing
Intermediate Data Entry
Beginner Email List Management
Beginner Front Office Support
Intermediate Microsoft Excel
Intermediate Microsoft Outlook
Intermediate Ms Excel
Beginner Office Administration
Intermediate Persuasion Customer

Languages

Intermediate Punjabi
Expert Urdu
Expert English