Summary

Iam an enthusiastic and professional individual, who enjoys being part of, as well as leading, a successful and productive team. I am quick to grasp new ideas and concepts, and to develop innovative and creative solutions to problems. I am able to work well on my own initiative and can demonstrate the high levels of motivation required to meet the tightest of deadlines. Even under significant pressure, I possess a strong ability to perform effectively.Experienced and versatile professional with strong people and management skills, coupled with a desire to contribute to meeting

Projects

Migration of Email Clients from lotus notes to MS Exchange
Migration of Call Centre to IP Baes Call Centre

Experience

Company Logo
Business Manager Ops
PTCL
Dec 2016 - Present | Hyderabad, Pakistan

• Surveying, testing, fault identifications, preparation of preventive and corrective maintenance estimates using SAP NLM-PM module and execution of work after sanction of preventive and corrective maintenance estimates as per BoQs
• Planning, designing and up gradation of Telecom Access Network.
• Meeting sales and revenue targets regarding landline as well as DSL,IPTV.
• Facilitating the increase in revenue per subscriber line by providing faultless smooth communication to the valued customers.
• Dealing with and resolving the communication breakdowns
• Public Dealing and addressing all type of public complaints of excessive billings regarding international and NWD local calls.
• Dealing, managing and utilizing HR resources and staff affairs .
• Inspection and maintenance of Telecom Access Network .
• Appraisals of staff using Performance Management System.

Company Logo
Business Manager Operation
Pakistan Telecommunication Company Limited (PTCL)
Aug 2015 - Present | Sukkur, Pakistan

Company Logo
Business Manager Ops
PTCL
Apr 2016 - Dec 2016 | Dadu, Pakistan

• Surveying, testing, fault identifications, preparation of preventive and corrective maintenance estimates using SAP NLM-PM module and execution of work after sanction of preventive and corrective maintenance estimates as per BoQs
• Planning, designing and up gradation of Telecom Access Network.
• Meeting sales and revenue targets regarding landline as well as DSL,IPTV.
• Facilitating the increase in revenue per subscriber line by providing faultless smooth communication to the valued customers.
• Dealing with and resolving the communication breakdowns
• Public Dealing and addressing all type of public complaints of excessive billings regarding international and NWD local calls.
• Dealing, managing and utilizing HR resources and staff affairs .
• Inspection and maintenance of Telecom Access Network .
• Appraisals of staff using Performance Management System.

Education

Shah Abdul Latif University
M-Phill, CS‎
Computer Networks and Communication
Completed
2018
Shah Abdul Latif University
Bachelors, , Bachelors of Information Technology‎
Information Technology
Percentage 60%
2005
BISE Sukkur
Intermediate/A-Level, , F.Sc Pre-Medical‎
Percentage 62%
2001
BISE Sukkur
Matriculation/O-Level, , Matric in Science‎
Percentage 78%
1998
Shah Abdul Latif University
Masters, , ‎
Percentage %

Skills

Expert British Accents
Expert Client Followup
Expert Deal Qualification
Expert Export Development
Expert Lead in
Expert Pricing Negotiation Skills
Expert Profit Center Operations
Expert مبيعات المشاركة
Expert تقوية العلاقات مع العملاء

Languages

Expert Urdu
Expert English

Javaid Contacts

Saad Kayani
Pakistan Telecommunication Company Limited (PTCL)
Mehboob Hussain
Supernet
Muniba Shakeel
Pakistan Telecommunication Company Limited (PTCL)
Syed M Ubaid
iiw industrial engineers & contractors