Summary

With over Fifteen years of work experience in various social sector projects I am mid carrier level professional. I have completed my master level university degree in Pakistan Studies along with 2nd master degree in Pashto language. Currently I am working With PEOPLE Org, as Communication Support officer, providing support in social mobilization and leading social mobilization team for Polio Eradication. Prior to this I have work experience as Communication Support Officer at CTC, As Protection Officer at IRC, as Field Monitor with Consortium of IRC, Norwegian Refugee Council (NRC) and ISCOS (We have evaluated and monitored legal aid provided by Norwegian Refugee Council (NRC) to Afghan Refugees across the KP then NWFP. I have worked as food and Shelter distributer with International Rescue Committee (IRC) at earthquake affected area. Additionally, as a team member I have also performed duties with IRC in their UNICEF funded project on Education Mobilization.

Keeping the aforementioned brief tasks before me in different multi disciplinary organisation, I have gained expertise in monitoring and Evaluation, Impact Assessments, Disaster Management and Emergency Planning.

Projects

Emergency Relief Programme/ WFP/ UNICEF (Earth Quick 2005)
Legal and Vocational Aid to Afghan Refugees
Disaster Preparedness and Response
IDP's Protection
COMNet (Polio Eradication, EPI, Dengue and COVID-19)

Experience

Company Logo
Communication Support Officer
PEOPLE Pvt. Ltd.
Apr 2021 - Present | Charsada, Pakistan

i.As a Communication support officer my primary assigned task are Managing and leading a team (information, setting objectives, monitoring activities, managing leave, recruitment, discipline, security, training, skills management)
ii.Developing & implementing communication and outreach strategy focusing on project outcomes, objectives.
iii.Review the project related information on Polio info website on a regular basis, draft content and provide support for website updating and ensure consistency of the material.
iv.Identification of NGO’s and civil society organizations (CSOs) who can conduct social mobilization activities at the community level and conduct resource mapping.
v.Coordinate with the project team for dissemination of project publication/awareness material.
Development and implementation of monthly work plan and reports.
vi.Routinely plan and co-ordinate activities on daily basis with other NGOs working at UC-level for social mobilization.
Build and sustain effective close working partnerships with government stakeholders through active sharing of information.
vii.Organizing of Training for AIC’s on IPC and social mobilization at UC Level since Nov, 2011.
viii.Supported and Facilitated 12 TOT organized by Third Party for AIC’s at District Level.  
ix. Development of partnership with the UC Medical Officers(MOs) / Executive District Officer (EDO) / Supervisors / health workers to plan and implement social mobilization / Information Education Communication (IEC) activities for the polio rounds and routine immunization.
Maintain strong relationships with district based stakeholders (community, teachers, government officials of education department)
x. My responsibility also included Planning and monitoring activities and implementing corrective action where necessary.
xi. Conducting District/UC-Level meetings and events with leaders before each SNID to motivate and mobilize them.
 xi. Drafting activity reports, contributing to the evaluation and capitalization report
xii. Conducting awareness sessions and other awareness activities in the project targeted community.
xiii. Providing assistant to field team in conducting awareness sessions, meetings, events, training, and assessment activities at field.
xiv.  providing awareness-raising sessions in their community/refugee villages covering topics such as COVID-19, vaccination, health and hygiene promotion, etc 
Adviseding arbitrating, and supporting measures to be taken in the event of difficulties, malfunctions and/or incident.
xv. Identify and report success stories, best practices, and lessons learned.

Company Logo
Communication Support Officer
Chip training & consulting Pvt. L.td for UNICEF
Nov 2011 - Mar 2021 | Charsada, Pakistan

Major Task
Leaded and supervised for social mobilization.
1. Management: o Managing and leading a team (information, setting objectives, monitoring activities, managing leave, recruitment, discipline, security, training, skills management)
2. Trained, provided technical supervision and advice to teams and community organizations
4. Provided exhaustive field orientation and on-the-job training to SM''s.
Relating and Networking (Community engagement)
1. Identified community organizations and/or the organizational potential of the community level and conduct resource mapping.
2. Identified and motivated religious leaders, elders, schools and other local influencers at UC-level and particularly in resistant pockets, to support Polio Eradication Initiative (PEI) activities.
3. Planed and coordinated activities with NGOs working at UC-level for social mobilization.
4. Developed partnership with the UC Medical Officers (MOs) / Executive District Officer (EDO) / Supervisors / health workers to plan and implement social mobilization / Information Education Communication (IEC) activities for the polio rounds and routine immunization.
Was Responsible for managing, organizing and distributing the communication stock and other dissemination material.
5. Facilitated regular UC Mobilization Working Group Meetings.
6. Supervised program staff when applicable.
7. Contributed to defining objectives and priorities, drawn up strategies and plan of action within the delegations geographical limits.
8. Worked with project partner organizations to assist them in developing and implementing communications strategies;
9. Worked with project partner organizations to assist them in engaging in public education/public relations campaigns to raise the public awareness;
10. Coordinated with stakeholders for effective implementation and monitoring of project activities
Implementation & Monitoring
1. Monitored effectiveness of SMs and the activities conducted by him/her.
2. Ensured orientation of Religious and Community leaders at the UC-level.
3. Conducted UC-Level meetings and events with leaders before each SNID to motivate and mobilize them.
4. Ensured Quality of log refusal books by SMs and ensure data corresponds to planned activities.
5. Ensured IEC materials are placed as per distribution plan and collect data accordingly.
6. Supported Government Partners during Polio rounds to cover missed households.
7. Ensured through MO/EDO that routine immunization services are made available to cover the missed children.
8. During house to house campaigns, ensure that the SMs accompany vaccinator team and help the team in vaccinating all children in the community.
Contributed to advocacy work, promoting community issues and their acceptance
9. Conducted need assessments, baseline studies, market assessments as required.
10. Liaised with implementing partner organizations, including supporting their capacity building and providing technical and strategic advising in line with project objectives
11. Cultivated and maintained excellent working relationships and communication lines with relevant government institutions/officials.
12. was responsible for managing, organizing and distributing the communication stock and other dissemination/ promotional material.
13.Drafted activity reports, contributed to the evaluation and capitalization report

Company Logo
Protection Officer
International Rescue Committee (IRC ) Pakistan
Aug 2009 - Jun 2011 | Peshawar, Pakistan

i. As protection office my primarily responsibilities included IDP protection in Kacha Garhi camp/Jalozai Camp/ Jalala camp, Kohat and in return area of Swat and Dir.
ii. Worked in close collaboration of UN agencies; Govt. authorities and relevant stakeholders to make sure that IDP’s rights are fully protected under national and international laws.
iii. Collection of information relating to protection issues in IDP camps.
iv. Attended meetings/seminars hosted by other NGOs and UN agencies that address protection and human rights issues in IDP camps.
v. Drafted of reports detailing protection problems, and efforts to mitigate or eliminating them.
vi. Ensured those protection problems and the promotion of human rights is better incorporated into the IRC programming for IDPs.
vii. Collected information on IDP population movements, forced return and arbitrary arrest.
viii. Provided support in need assessment surveys for future programming.
ix. Submitted monthly progress reports of the activities to protection coordinator.

Company Logo
Inventory Assistant
Employer: Save the Children, US [ Emergency Response Program ]
Nov 2008 - Aug 2009 | Nowshera, Pakistan

i. Counted, sorted and checked of incoming items, verified against request and properly stacked them. •
ii. Maintained store room stock and kept it orderly and neat in appearance.
iii. Checked of inventory periodically to determine reordering needs and verified with records and notifies designated staff.
iv. Contacted concerned staff/procurement department to check the status of orders placed by the warehouse.
v. Identified and timely reported of damaged, slow moving and obsolete items.
vi. Packed inventory items in packages according to instructions using boxes, packed materials and sealing tapes.
vii. Assisted Loading and unloading of consignments.
viii. Assisted movement of goods from receipt area to storage and to distribution area from storage. ,

Company Logo
Field Monitor
: International Rescue Committee (IRC)
Oct 2007 - Dec 2007 | Peshawar, Pakistan

i. Contributed to survey methodology
ii. Carried out a survey in the defined areas using various tools including interviews, observation and focus group discussions
iii. Updated the database regularly with details as required.
iv. Collected, processed and analyzed data, coordinated closely with the DME&R Officer for entering data
v. Ensured compliance of the provided guidelines for day to day work routine.
vi. Written up a report on the main findings and make a presentation to the Consortium team.
vii. Assisted with other related tasks requested by the DME&R Officer
viii. To complied with the mandatory reporting duties within IRC in respect of protection issue.

Company Logo
Food Distributer
: International Rescue Committee (IRC)
Dec 2005 - Sep 2006 | Kohistan, Pakistan

i. Prevented duplication between different blocks of earthquake effected areas at District Kohistan by facilitating food items distribution process.
ii. Receiving of food from WFP.
iii. Conducted just relief facilitation in of food items
iv. Assessment for Women Empowerment Project (WEP) cash for work project.
v. Distribution of sewing machines in Balakot, Battle and Oghi
vi. Monitoring of the said project’s process
vii. Assessment for Livelihood Project
viii. Conducted assessment of Schools in District Mansehra for “Unicef Education Mobilization Project”.
ix. Handed over school’s items and tents to Head teacher and PTA members.

Education

University of Peshawar
Masters, Masters of Education, M.Ed‎
Educational Psychology, Guidance and Counceling, Foundation of Education, Philosophy of Education
Percentage 57%
2014
Pakistan Institute of Modern studies ( PIMS ) Islamabad
Diploma, Diploma in Project Management‎
Project Management, Project Management Professional, Project Evaluation
Completed
2011
Allama Iqbal Open University (AIOU)
Masters, , MSc Pakistan Studies‎
2008
University of Peshawar
Bachelors, Bachelors of Education, B.Ed (Bachelor of Education)‎
Educational Psychology, Guidance and Counceling, Foundation of Education, Philosophy of Education
Percentage 56%
2004
University of Peshawar
Masters, , M.A. Pashto‎
2002
D.E.S and L.D. K.P.
Certification, Certificate of Teaching‎
Child Psychology, School Organization and Classroom Managenment, Child growth
Completed
2002
Frontier Computer College
Diploma, Diploma in Computer Sciences‎
Completed
2001
D.E.S and L.D. K.P.
Certification, Primary Teaching Course‎
Class Room Management and School Supervision, School Organization and Classroom Managenment, Child Psychology
Completed
1999
Board of Intermediate and Secondary Education Peshawar
Intermediate/A-Level, Faculty of Arts, FA‎
Islamic Studies, Pashto, Civics
Percentage 53%
1996
Board of Intermediate and Secondary Education Peshawar
Matriculation/O-Level, Matric in Science, Matric‎
Science
Grade C
1993

Skills

Expert Accounts / Manager
Expert Accuracy Management
Expert Adaptable to Changes
Expert Adaptive Leadership
Expert Administration
Expert Administration Knowledge
Intermediate Advance Level English
Expert Advocacy
Beginner Advocacy and Persuasion Skills
Expert Aesthetic Procedures Knowledge
Intermediate Agile Project Management
Expert Agricultural Marketing
Expert Alliance Building
Expert Analytical Skills
Expert Aseptic Technique Knowledge
Expert Assessment Skills
Expert Asset Management
Expert AutoCAD
Expert  Adobe Premiere Pro
Intermediate Budget Preparation and Analysis
Expert Build Strong Teams
Expert Building Community
Intermediate Business Development strategies
Expert Business Dnvelopment Strategies
Intermediate Canva Command
Expert Capacity Assessment
Expert Capacity Building
Expert Capacity Development
Expert Case Management
Intermediate CEM Deployment
Expert Challenging
Expert Child Abuse Protection
Expert Child Advocacy
Expert Child Protection
Expert Child Protective Services
Intermediate Climate Change
Expert Commuicaton Skills
Expert Communciation Skills
Expert Communication & Interpersonal Skills
Expert Communication for Development
Expert Communication Knowledge
Expert Communication Management
Expert Communication Skill
Expert Communication Skills
Expert Communications Management
Intermediate Communiocationb Skills
Expert Community Associations
Expert Community Education
Expert Community Engagement
Expert Community Engagements Skills

Languages

Expert Pashto
Expert Urdu
Intermediate English

Muhammad Contacts