Highly motivated and detail-oriented professional seeking a challenging position as an Administrator in Pathology Laboratory Services, with a proven track record of managing and coordinating laboratory operations, I am dedicated to ensuring quality and accuracy in testing processes. Committed to implementing efficient procedures and fostering a collaborative work environment, Istrive to contribute to the over all success and growth of the organization.
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bProcurement and Supply Chain Management/bbrDevelop and implement procurement strategies to ensure a consistent supply of high-quality laboratory equipment, supplies, reagents, and consumables at optimal costs. Identify reliable vendors, negotiate contracts, and manage relationships with suppliers tobrsecure favorable terms and maintain effective supply chain processes. Oversee inventory management and implement systems for efficient stock control,brmonitoring, and reordering of supplies to meet operational demands while minimizing wastebrand controlling costs. Collaborate with laboratory and administrative staff to forecast demand, optimize inventory levels, and ensure timely availability of essential supplies.brbStaff Hiring and Development/bbrTake a lead role in the recruitment, selection, and onboarding of laboratory personnel, including phlebotomists, laboratory technicians, administrative staff, and other support roles. Coordinate with HR and hiring managers to develop job descriptions, conduct interviews, assess qualifications, and facilitate the hiring process, ensuring the selection of competentbrand qualified candidates. Develop and implement training programs, orientation processes, and continuing education opportunities to support the professional development and skill enhancement of laboratorybrand administrative personnel.brbCompliance and Regulatory Management/bbrStay informed of changes in regulations, licensing requirements, and industry standards related to procurement, supply chain, and personnel management, ensuring that all processes and practices adhere to legal and regulatory guidelines.brbrbContract Management and Negotiationbr/bbbr/bbStrategic Planning and Budgetingbr/bbbr/bbData Analysis and Reportingbr/bbbr/bbTraining and Developmentbr/bbbr/bbHealth and Safety Measuresbr/bbbr/bbLeadership and Team Developmentbr/bbbr/bbReporting and Communication/b
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Operational ManagementOversee the day-to-day operations of the pathology laboratory collection centre, ensuring efficient workflow, proper specimen collection, handling, and transportation in compliance with established protocols and regulatory requirements. Manage staffing, scheduling, and training of personnel to maintain a competent and motivated team capable of delivering excellent customer service and accurate specimen handling.Quality Assurance and ComplianceEnsure that the branch adheres to all quality assurance standards, including maintaining the integrity of specimens, strict adherence to laboratory protocols, and compliance with regulatory guidelines such as Clinical Laboratory Improvement Amendments (CLIA) and other applicable standards.Customer Service and RelationsImplement and maintain high standards of customer service, ensuring patient satisfaction,and a positive experience for all individuals utilizing the services of thecollection centre. Address customer inquiries and concerns, resolve issues, and maintain positive relationships with clients, healthcare providers, and otherstakeholders.Documentation and Record-KeepingEnsure accurate and timely documentation of specimen collection, handling, and transportation, including maintaining records of all samples received, processed, and dispatched from the collection centre.Inventory and Supplies ManagementOversight of inventory control and supplies management, ensuring an adequate stock of collection materials and consumables, minimizing wastage, and managing reordering processes as necessary.Quality Control and Instrument MaintenanceOversee the implementation and maintenance of quality control procedures, instrument calibration, and maintenance to ensure accurate and reliable test results.Financial ManagementWork within the allocated budget to maximize operational efficiency while managing costs related to staffing, supplies, and equipment maintenance.
Sales StrategyDevelop and implement a comprehensive sales strategy to achieve revenue targets, market expansion, and product penetration within the region.Team LeadershipRecruit, train, manage, and motivate a high-performing sales team to deliver exceptional results and exceed sales objectives.Market Analysis Conduct market research, analyze sales data, and monitor competitor activities to identify new opportunities and trends within the pharmaceutical market.Customer Relationship ManagementBuild and maintain strong relationships with key healthcare providers, pharmacies, and decision-makers to promote products, address customer needs, and drive business partnerships.Product Promotion Lead promotional activities, product launches, and educational initiatives to increase awareness and adoption of pharmaceutical products within the region.Performance MonitoringMonitor sales performance, analyze key metrics, and provide regular reporting to senior management on sales activities, forecasts, and market trends.Budget ManagementDevelop and manage the regional sales budget, ensuring efficient allocation of resources and adherence to financial targets.Compliance Ensure compliance with industry regulations, company policies, and ethical standards in all sales and promotional activities.Training and DevelopmentProvide ongoing coaching, training, and professional development opportunities to the sales team to enhance their skills and performance.Collaboration Collaborate with cross-functional teams, including marketing, medical affairs, and supply chain, to ensure alignment of sales strategies with overall business objectives.
Product Promotion Effectively promote and educate healthcare professionals on the features, benefits, and appropriate usage of specialized pharmaceutical products, including but not limited to specialty drugs, biologics, or high-value therapeutic agents.Customer EngagementEstablish and maintain strong relationships with key stakeholders, including physicians, pharmacists, and key opinion leaders within the specialty care area to drive product adoption and utilization.Market AnalysisConduct market research, monitor competitor activities, and analyze patient demographics to identify opportunities for product penetration and growth within the specialty care segment.Sales StrategyDevelop and implement strategic sales plans to achieve sales targets, market share expansion, and revenue growth for specialized pharmaceutical products.Business Development Identify and cultivate new business opportunities, partnerships, and collaborations within the specialty care market to maximize product reach and impact.ComplianceEnsure adherence to industry regulations, company policies, and ethical standards in all sales and promotional activities related to specialized pharmaceutical products.Reporting and AnalysisRegularly analyze sales performance data, track key metrics, and provide accurate and timely reporting on sales activities, market trends, and competitive landscape.
Clinical ResponsibilitiesInterpret and review medication orders, ensuring accuracy and appropriateness of prescribed medications for inpatients. Conduct clinical pharmacy activities, such as medication therapy management, including monitoring and optimizing drug regimens, assessing medication appropriateness, and identifying and resolving medication-related issues.Provide drug information to healthcare professionals and patients, including dosing recommendations,potential drug interactions, and adverse effects. Participate in medical rounds with the healthcare team to provide support and recommendations regarding medication therapies for inpatients.Dispensing and DistributionOversee the accurate dispensing of medications to inpatients and outpatient departments,including proper labeling, packaging, and distribution. Manage the dispensing process in compliance with hospital policies and procedures and ensure the safe and secure handling of controlled substances. Collaborate with pharmacy technicians to ensure efficient and accurate medication dispensing and distribution.Medication ManagementParticipate in the development of formulary management, medication use evaluations, and therapeutic interchange programs to optimize medication use in the hospital.Monitor medication utilization patterns and provide recommendations for the safe, effective,and cost-efficient use of medications.Clinical Pharmacy ServicesProvide pharmacokinetic dosing and monitoring for selected medications, such as antimicrobials and anticoagulants, to ensure therapeutic and safe medication levels. Conduct medication reconciliation for inpatients, including reviewing and documenting patients' medication histories to ensure continuity of care.Leadership and CollaborationCollaborate with other healthcare professionals, including physicians, nurses, and other members of the healthcare team to ensure comprehensive patient care.Provide supervision, guidance, and support to pharmacy