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Summary
I want to be a part of a dynamic institute where I could peruse a challenging career with innovative ideas. I like to work towards the achievement of the institute’s goal in accordance with its vision and mission.
Experience
Sr. CSR
Incoming Calls Queries/Complains.
Outgoing Calls for Complaints Cases and Resolving Issues.
Sending email to the relevant department for queries and action required by them.
Such as Modifications, Adjustments, Replacement of (Out of stock) International.
TCS/DHL/FedEx issues against missing shipments.
Taking follow ups and reminder sent to relevant departments if action required is still pending.
Payment Reviews on all brands.
Reviewing refund on all domains and approving amounts to be refunded.
Associate Executive CMD/DE
Senior Marketing Executive
Brand Ambassador
Brand Ambassador
