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Summary
Energetic, confident and result-oriented Retail Industry Professional, with proven ability to lead, execute and efficiently manage responsibilities on large scales, including multiple task, human resource and KPI management. A team player with ability to lead from the front, grooming human resource along with consistency in driving results and turning key figures around, achieving stability in the process and in professional career
Projects
Experience
Retail Outlet Manager
1.Sales and operation
2 Customer services
3.Teamwork
4. Inventory control
5.Team Management
6.Target Plaining
7.Staff Trainings
8.DSR (Daily sales reports)
9.Outlook
10.Stock demand.
11.Daily staff Meeting (YTD & MTD)
12.Daily floor Walk- In
13.Category Wise reports.
AREA SALES MANAGER
Optimization of Sales in stores given
Maintenance of All stores given (civil works, cleanliness, company standards)
Hiring and Termination of store staff
Implementation of Company Policies
Staff Uniform Maintenance
Store Accounts Keeping & Monitoring
Store Inventory Keeping & Monitoring
Loss Recovery and Prevention
Customer Service Monitoring and Improvement
High Profile Customer Maintenance & Service
Implementation & Monitoring of Store Policies
Fulfillment of Retail Audits
Planning and Implementation of stock rotation
Planning and Implementation of stock consolidation
Staff Training, Updation and Knowledge base development
Implementation and Monitoring of Branding and Marketing Collateral
Ensuring all Sales Targets for the month are fulfilled
Support Build-out of new shops and follow-up till opening with complete follow-ups.
AREA SALES AND OPERATION MANAGER
Optimization of Sales in stores given
Maintenance of All stores given (civil works, cleanliness, company standards)
Hiring and Termination of store staff
Implementation of Company Policies
Staff Uniform Maintenance
Store Accounts Keeping & Monitoring
Store Inventory Keeping & Monitoring
Loss Recovery and Prevention
Customer Service Monitoring and Improvement
High Profile Customer Maintenance & Service
Implementation & Monitoring of Store Policies
Fulfillment of Retail Audits
Planning and Implementation of stock rotation
Planning and Implementation of stock consolidation
Staff Training, Updation and Knowledge base development
Implementation and Monitoring of Branding and Marketing Collateral
Ensuring all Sales Targets for the month are fulfilled
Support Build-out of new shops and follow-up till opening with complete follow-ups.
Retail Outlet Manager
Joined the business as a store manager. Core responsibilities included taking care of all kinds of in-store activities i.e.; operations, inventory handling, stock ordering, staff hiring etc. Managed high level of customer service and trained sales staff while keeping them motivated. The store achieved higher than expected sales figures in my tenure.
Opened 5 new stores in Islamabad and Rawalpindi and train the team for that stores.
Working with SANASAFINAZ in Karachi,Multan, Lahore,Rawalpindi and Islamabad.
Floor Manager
Ensuring efficient and smooth operations and profitability while maintaining high standards of food, service, health and safety to comply with the restaurant standards.Training and communicating restaurant policies. Maintain records of internal audits, and business development process.
Greet customers and ascertain what each customer wants or needs. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Compute sales prices, total purchases and receive and process cash or credit payment.
