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ZOHAIB AHMAD
Customer Support Executive
Ideas by Gul Ahmed - Karachi, Pakistan
Experience
Customer Support Executive
Ideas by Gul Ahmed
Mar 2017
- Jun 2020
| Karachi, Pakistan
⦁ Collecting Complains/Physical articles of different branches.
⦁ Making necessary arrangements including tagging on articles.
⦁ Keeping records of them in a daily complain sheet.
⦁ Sending this article to relevant product teams.
⦁ Assigning complains via CRM application,
⦁ Closing complains as they return back from Product teams.
⦁ Sending complains back to respective branches through TCS in case of unjustified complaint.
⦁ Coordinating with customers for Behavior and complaint related issues when assigned by team
Customer Support Officer & Accountant
Muzammil Brothers Sub Office
Feb 2016
- Mar 2017
| Karachi, Pakistan
Accountant & PRO
Ideal Adventure tours and safari
Aug 2013
- May 2015
| Dubai, United Arab Emirates
Education
University of Karachi
Bachelors,
,
Bachelors in Commerce
Analysis Of Financial Statement
Percentage 60%
2008
govt city collage
Intermediate/A-Level,
,
F.Sc Pre-Engineering
Percentage 58%
2006
NORTH AMERICAN GRAMMAR SCHOOL
Matriculation/O-Level,
,
Matric in Science
Percentage 56%
2004
NORTH AMERICAN GRAMMAR SCHOOL
,
Matric in Science
Percentage 65%
2002
Skills
Intermediate
Hardware
Expert
in page
Beginner
Inpage Urdu
Expert
M.S Office
Expert
MSoffice
Expert
Operations
Intermediate
photoshop
Expert
Public Relationships
Expert
Quality Assurance
Expert
Team Leading
Expert
Windows
Expert
Windows Installation
Expert
able to analyze figures
Expert
able to multi-task and presentable.
Intermediate
Automotive Aftermarket
Expert
AUTOMOTIVE REPAIR
Expert
B2C Marketing
Expert
Bank Reconciliaiton
Expert
Basic English
Expert
Business Strategy
Expert
Car Wash
Expert
CDC
Expert
Close Attention to Details
Expert
communication and decision making skills
Expert
Compliance
Expert
computer skills
Expert
Daily Closing
Expert
Datacenter Management
Expert
Dealer Management
Expert
Dealer Marketing
Expert
Document Handling
Expert
documentation skills
Expert
email
Expert
english speaker
Expert
Excellent Verbal and Written Communication
Expert
excellent verbal/written communication
Expert
Facebook Advertising
Expert
flexibile approach
Expert
Good Communication
Expert
good time keeper
Expert
High Performance Driving
Expert
HR Reports
Expert
Income tax return & ERP
Expert
individual correspondence
Expert
instagram
Expert
knowledge of accounting principles
Expert
Manufacturing process validation
Expert
Market Research
Expert
Marketing
Expert
Meeting skills
Languages
Expert Hindi
Expert Urdu
Intermediate English
