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Summary
TL (Team leader) in a UBL OMNI (Branchless Banking) Working continuosly since 2014.
· Establish and manage Agent Network in retail Market to promote and Enhance Business
· Fulfill given tasks and targets of area in all KPIS with a good relationship and complete end to end follow-up in market.
· Working on deposit mobilization and open bank accounts with reasonable deposits
· Working with Microfinance channels to get maximum market share on monthly Installment through Omni channel.
5 Years Experience in a Mobilink GSM (PMCL) as a TL
· Manage and look after Mobilink service points with a team of JSR under my supervision.
· Establish a channel of service points in retail to facilitate customers
Of deep reach areas giving franchise counter services.
· Monitor and follow up of every resource to complete assigned monthly
Targets.
1 Year Experience in a Mobilink as a CSR (Customer services Representative)
· Customer Services Representative
· Manage and look after customers
· Deal in all CSR KPIs
Experience
TL
Branchless Banking
TL
Mobilink Services Representative
CSR
Customer Services Representative
