Summary


Seeking position that will take full advantage of my background in Business with strong customer service, administrative and time management skills as well as offer me the opportunity for increased level of responsibility and professional growth. I enjoy working within a team and takes responsibility with my confidence on myself administration.


Projects

Youth studio

Experience

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Customer Support Executive
IBEX Global
Dec 2022 - Jul 2024 | Lahore, Pakistan

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Customer Service Representative / Social Media Representative
TOYOTA WALTON MOTORS
Nov 2021 - Sep 2022 | Lahore, Pakistan

Served as Customer Service Representative in Social media & T-Sure Department

Data Entry
Answering and forwarding inquiries to the relavent departments
Daily calls report  forwarded to the  senior team group at shift end
Booking Appointments for Service and T-Sure
Promotional and cold calls

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Customer Service Representative
Punjab Information Technology Board/ Citizen Contact Center
Jan 2021 - Jul 2021 | Lahore, Pakistan

Handled Helpline calls for Information/Queries and Generating Complaints against the following domains;

National Freelancing Training Program
University of Health & Sciences Lahore
Excise, Taxation and Narcotics Control Department
Punjab Mass transit Authority
Provincial Disaster Management Authority
Bardana

Education

University of the Punjab
Bachelors, Bachelors in Commerce, ( B.Com )‎
Accounting, Economics
2016

Skills

Intermediate Computer Proficient
Expert Customer Service Skills
Expert Dealing With Clients
Intermediate Fluent In English
Intermediate Hospitality Management
Beginner Hotel Administration
Expert Quick Learner and Hard Worker
Beginner Restaurant Management
Expert Security Principles
Intermediate Social Media Know How
Expert Trustworthy

Languages

Intermediate English

Companies Followed