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Summary
Seeking a Position to utilize my skills to the highest level of commitment for the professional growth of me and my company. Studied Master in Computer Science with a mission to climb the stairs of professional excellence and to foster my Technical, managerial & administrative skills conducive to learning, resulting in change and thinking, reshaping my way of life in order to ease my comprehension. I also gained in-depth theoretical and practical insight in customer handling experience on frontend, report writing and other customer services throughout my roles in various jobs.
Projects
Experience
Operations
1. Umrah Operations , Online Applications and Documentation for Umrah and HAJJ 2.Monitor Arrival & Departure Reports , DOCUMENTATIONS AND RECORD KEEPING, ONLINE CLIENT CHAT, VISA ASSISTANCE ETC , 3. Umrah Drop Box :
CSR
1. ANSWERING CLIENTS QUERIES ON CALL, ISSUE RESOLUTIONS, COORDINATING WITH DIFFERENT DEPARTMENTS, INVESTIGATION AND RESOLUTION DEPARTMENT, MANAGING TEAM OF 15 PEOPLE,
2. DOCUMENTATIONS AND RECORD KEEPING, WALKING CLIENT DEALING AT FRONT DESK ,
Brand Promoter (CSE)
1. DOCUMENTATIONS AND RECORD KEEPING, WALKING CLIENT DEALING AT FRONT DESK
2. ANSWERING CLIENTS QUERIES ON CALL, ISSUE RESOLUTIONS, COORDINATING WITH DIFFERENT DEPARTMENTS, INVESTIGATION AND RESOLUTION DEPATMENT ,
