Summary

I always show willingness to enhance my knowledge and experience at every place and I want to work in reputable organization that offers me good working environment and an opportunity that will improve my career.


 

Projects

Mauripur Construction

Experience

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Phone Banking Officer
Meezan Bank Limited
Dec 2020 - May 2021 | Karachi, Pakistan

I was Phone Banking Officer at Meezan Bank Limited in Alternate Distribution Channel Department however on daily basis I was answering customers queries regarding to Products information on calls. Resolve their issue on calls whenever it is not possible to issue their resolve on call then escalate their issues to the relevant department.

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Customer Support Representative
NBP (National Bank Of Pakistan)
Nov 2019 - Oct 2020 | Karachi, Pakistan

My job description is to handling incoming calls and interacting with customer by provide information in response to inquiries about products and services and also launch complaints regarding to their problems. During job I also refer unresolved customer grievances to designated department for further investigation.

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Account Assistant
Pakistan Naval Educational Trust (BMS Khalid SRE)
Feb 2019 - Aug 2019 | Karachi, Pakistan

Dealing with parents for admission purpose and maintain school account on daily basis and prepare multiple school account reports.

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Admin Assistant
The Citizen Foundation School
Jan 2015 - Jan 2017 | Karachi, Pakistan

I am ambitious and driven. I thrive on challenge and constantly set goals for myself and I am always looking for an opportunity to do better and achieve greatness. In my previous role, I got two times more than 95./. yearly audit score in two years.

Education

Shaheed Benazir Bhutto University Lyari
Masters, Masters in Business Administration, ‎
Finance
CGPA 3.0/4
2019
Sindh Muslim arts and commerce college
Bachelors, Bachelors in Commerce, ‎
Commerce
2015
Govt. Degree Boys College Shamspeer
Intermediate/A-Level, , ‎
Commerce
2012
Masroor Children Academy
Matriculation/O-Level, , ‎
Biology
2010

Skills

Beginner Ability To Analyze And Conclude Results
Intermediate Accounting
Intermediate Accounts Administration
Beginner Accounts Issues Handling
Intermediate Accounts Management
Intermediate Aesthetic Procedures Knowledge
Intermediate Banking
Intermediate Cash Officer
Intermediate Communication Skills
Intermediate Comunication Skills
Intermediate Coordination Skilla
Intermediate Cross-Cultural Communication Skills
Beginner Customer Acquisition
Intermediate Familiar with CRM and UMS
Intermediate Handling Assignments
Intermediate HFO Operations Handling
Beginner Islamic Banking
Intermediate Micorost Excel
Intermediate MIT Knowledge
Intermediate MS Excel
Intermediate MS Office Skills
Beginner Negotiation Skills
Intermediate Office Assistance
Intermediate Presentation Skills
Intermediate Record Keeping
Beginner Record Keeping
Beginner Relationship Building
Intermediate Revenue Analysis
Intermediate Special Effects
Beginner Trading
Beginner Transaction Operations Handling
Intermediate UMS
Beginner كتابة إبداعية
Intermediate Written Oral and Communication
Beginner إدارة عمليات الفروع
Intermediate عمليات خدمة العملاء

Languages

Intermediate Urdu
Intermediate English