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Summary
• Self-motivated graduate with well-developed Business management and skills combined with a flexible attitude to work.
• A critical thinker with strong analytical skills
• Strong team-player skills developed through work associated with the degree, and in particular group presentation work, in which good marks were achieved.
• Good organizational skills developed in a variety of deadline orientated situations.
• Get on well with people at all levels, easily making good working relationships.
• Have good presentation skills combining sound analytical research and clear verbal explanation.
• Seek out new responsibilities irrespective of reward and recognition.
• Strive for quality in everything I do.
• Adept at interdepartmental coordination and communication
• Possess comprehensive knowledge of Microsoft Word, Excel, and Outlook
Experience
Guest Relations Officer
01. Welcoming and greeting guests upon their arrival and departure. See to guests' comfort. Keep a record of VIP and returning guests upto date.
02. Maintaining a positive liaison with the Front Office, Housekeeping, Kitchen and Food and Beverage departments, to maximize the over all hospitality effect of the hotel at all times.
03. Steer the Guest Relation program in order to create and maintain a positive hotel image for the guests, thereby increasing guest satisfaction, hotel sales and reputation or as directed by GRM/ AGRM.
04. Extending all assistance to the guests in their ticketing, onward reservation through out the world.
05. Responsible for VIP handling, bookings, check-ins, welcoming, escorting, handing over the keys.
coordinator
Responsibilities:
-hiring of staff
-staff training
-to coordinate with clients
-to coordinate with staff
-solving clients and staff problems
-coordinating with higher management in key decision making
coordinator
-hiring and staffing
-accounts handling
-coordinating in key management decisions
-solving the problems of staff and clients
Event Coordinator
-organizing and managing the events of schools and colleges affiliated with society
-coordinating with higher management in new ideas and innovations
