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Summary
I am a consistent, hard working, highly motivated person. i enjoy working with the public. i feel that i am a friendly, outgoing and dependable person. i feel it is crucial to demonstrate the importance of my job duties and expectations. i am looking to improve my position in the work force, expand my knowledge and skills. i am also looking to establish long term employment in a friendly environment.
Experience
Delivery Operation Manager
+Develop the strategy for the Service Delivery function, leading strategic initiatives and embedding a culture of continuous improvement through the function.
+Enable and champion a Service Delivery culture, promote on-going service improvements to improve quality and customer satisfaction.
+To maintain ongoing ownership of all incidents and facilitate the communication of incident updates to customers provided by the support teams.
+Management of the Service Delivery function through clearly defined, and agreed, SLAs and KPIs for all services.
+Understand the administrative overhead and user experience of our systems. Initiate and manage projects through to delivery to improve the function.
+Develop and maintain relationships with stakeholders across the business.
Business Development Officer
+ Builds market position by locating Developing
+ Defining, Negotiating and closing business relationships
many more.....
Public Relation Officer
+ Dealing with enquiries from the public, the press, and related organization.
+ Providing clients with the information about new ptomotional opportunities and current PR Campaigns progress.etc etc..
