Summary

To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience and Secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.

Experience

Company Logo
Service center manager
ASA Microfinance Bank Pakistan Limited
May 2023 - Present | Gujranwala, Pakistan

Manage branch, team leader, recovery, Cash management, risk management

Company Logo
Assistant Service Center Manager
ASA Microfinance Bank Pakistan Limited
Apr 2021 - May 2023 | Sheikhupura, Pakistan

Now currently working in asa microfinance Bank pakistan ltd Bank as an Assistant service center manager in shiekhupura Lahore

Company Logo
Loan Officer
ASA Microfinance Bank Pakistan Limited
Apr 2018 - Feb 2022 | Lahore, Pakistan

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Education

Virtual University of Pakistan
Masters, Masters in Science, MSC ECONOMICS‎
Arid Zone Agriculture
CGPA 2.8/4
2022
Islamia University of Bahawalpur
Bachelors, Bachelors in Science, B.Sc‎
COMPUTER, ECONOMICS
Percentage 51%
2018
Punjab Board of Technical Education Lahore
Intermediate/A-Level, Intermediate in Commerce, D.Com‎
Computer Science, Commerce, Accounting
Percentage 60%
2015
Punjab Board of Technical Education Lahore
Diploma, Computer Diploma‎
Ms Office, Windows, Typing
Completed
2015
BISE Bahawalpur
Matriculation/O-Level, Matric in Science, Matric In Science‎
Science
Percentage 47%
2013

Skills

Expert Administration Knowledge
Expert Aesthetic Procedures Knowledge
Expert Analytical Skills
Expert Anti Money Laundering
Expert Attendance Management
Beginner Auditing
Intermediate Banking
Expert Banking Clause Knowledge
Expert Branch Banking
Expert Branch Management
Expert Branch Operations Management
Expert Business Development
Expert Business Development Process
Expert Business Development Strategies
Expert Business Excellence
Expert Business Strategy
Expert Cash Collection
Intermediate CEM Deployment
Expert Channel Sales
Expert Client Dealing 
Expert Client Relationship
Expert Client Relationship Management
Expert Communication Skills
Expert Communications Skills
Expert Compliance
Expert Computer Knowledge
Intermediate Conflict Management
Expert Cooordination Skills
Expert Coordination Skillss
Expert Coordinaton Skills
Expert Corporate Marketing
Expert Credit Collection Recovery
Expert Credit Proposals
Expert Credits
Expert Credits Management
Expert Customer Data
Expert Customer Relations Management
Expert Customer Relationship Management
Expert Customer Service Skills
Expert Customer Services
Expert Data Entry procedures
Intermediate Database
Expert End to End Project Management
Expert ERP Oracle
Expert Exceeding Targets
Expert Expense Management
Expert Fast Learner
Expert Feedback Assessment
Expert Financial Analysis
Intermediate Fluent In English

Languages

Intermediate English
Intermediate Punjabi
Expert Urdu