Summary

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Experience

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Customer service executive overseas
Raaziq international Pvt ltd
Oct 2018 - Present | Lahore, Pakistan

Company Logo
Sales and Marketing Executive
Code5 Technologies
Feb 2017 - Sep 2018 | Lahore, Pakistan

SEO/SEM Executive & Sales Coordinator , February ,2017-Till now
Coordinating the sales team by managing schedules, filing important documents and communicating relevant information. Ensuring the adequacy of sales-related equipment or material. Responding to complaints from customers and give after-sales support when requested.Effectively Managed Working on Different technique of Digital Marketing to enhance Leads and boost business , and made website possible to exist on the top ranking of Google .
Writing quality content for the blog of website onPage and off Page both.
Post Ads on different sites for the Marketing purpose
Bookmarks of content and website on different sites to enhance the traffic of website.
Handling Social media including Facebook,Twitter,LinkedIn,Google Plus and their pages for Marketing purpose and post Ads of business

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customer portfolio & relationship managing officer
Mobilink GSM (PMCL)
Oct 2012 - Dec 2016 | Lahore, Pakistan

work on different projects customer related like portfolio management customer retention to minimize churn rate and winback and resolve issues regarding services based project total postpaid life cycle.

Education

University of the Punjab
Bachelors, Bachelors in Science, BSc(hons) in CS‎
Computer Science
Percentage 66%
2009

Skills

Intermediate Ability To Thrive In
Expert Accounts / Manager
Expert Adaptive
Expert Analytical
Intermediate C++
Intermediate Convincing
Expert Convincing Skills
Intermediate Curriculum Assessments
Expert Customer Support
Expert Effective Communication
Expert Email List Management
Beginner Employee Engagement
Intermediate English Communication
Expert Ensure Collection
Intermediate Exceptional Communication
Expert Flexible
Intermediate Fluent in English Sales Ability
Expert Handling Assignments
Expert Lab Knowldge
Expert Listening to Customer Skills
Expert Live Chat
Expert MIT Knowledge
Expert Multicultural Sensitivity Awareness
Beginner People Excellence
Intermediate Persuasive And Persistent
Expert Problem Solving Skills
Expert Record Keeping
Expert Record Keeping
Expert Recruiting Strategy
Intermediate Strategic Planning
Intermediate Strong Convincing Power
Intermediate Technical Acumen
Intermediate Typing

Languages

Intermediate English
Expert Urdu