Summary

I am presently associated with AMANA Telecom Pvt. Ltd. - VOIPAR Ltd as Telecom Administrator. As a Mid Level Professional with work exp close to 4 years, with strong knowledge of managing and configuring Telecommunication Switches and Gateways I believe to make an immediate contribution to your company.

During my carrier progression I have gained expertise in troubleshooting servers/switches and resulting in positive outcomes to critical problems, handled installation and configuration of IP phone system Technologies, VoIP, and Windows Server. Proven expertise in troubleshooting servers/switches and resulting in positive outcomes to critical problems. As a logical thinker, with versatility in profession and ability to see the big picture while paying attention to small details. I am confident enough to work within any changing environment.

It would be an honor for me if you will review my attached CV and invite me for an interview.

Yours Sincerely,
Abdul Mannan

Projects

STUDENT MANAGEMENT SYSTEM
SMART QURAN TUTOR
PUTNEY HOTEL
STRAP TELECOM APP
JAZZ MOBILE
VOIPAR Website and IP PBXWARE

Experience

Company Logo
Telecom Administrator
AMANA TELECOM Pvt Ltd & VOIPAR Ltd.
Oct 2015 - Present | Lahore, Pakistan

• Solely responsible as a Telecom Administrator for both AMANA Telecom Private Limited & VOIPAR Limited (a UK based Organization), for configuring and maintaining Virtual machines, IIS server, XAMPP, Apache and enabling disabling of firewall ports.

• Accountable for managing and configuring Telecommunication Switches and Gateways, meanwhile, planning and maintaining the technical, logical configuration of IP phone system Technologies.

• Competently diagnosed IP PBXWARE and Telephony Services, VoIP, Windows Server 2012 R2, and all servers and switches.

• Efficiently configured IP Phones, assign phone extensions, call access, group hunt, follow me, caller ID, DDI’s and ring groups. Also constituted IVR system, queues, call forwarding, SIP Trunk, VoIP and Voice Gateway, and conference bridging.

• Handled the back-to-back operations from configuration till troubleshooting, and management of telecommunication servers.

• Communicated with Software development team to develop SIP apps, and facilitated UK clients, regarding follow me, IVR, Ring Groups, Extension enabling and blocking, password change, email exchange services, broadband connectivity, and troubleshooting.

Company Logo
 Visiting Lecturer CS Department
Superior University Lahore
Oct 2016 - Sep 2017 | Depal Pur, Pakistan

• Accountable for teaching Computer Organization and Assembly Language & Artificial Intelligence, handled a group creating E-commerce website MS ONLINE SHOPPING SYSTEM as Project Advisor.
• Efficiently evaluated student progress and supported recommendation for further development in conjunction with maintaining student records, grades, and other required records

Education

corvit
Certification, Cisco Certified Networking Professional Collaboration (CCNP) Cisco Certifie‎
Telecom and Networking, Telecommunication Systems, Telecommunications
Completed
2019
corvit
Certification, CCNP‎
Routing and Switching, VOIP
Completed
2015
corvit
Certification, CCIE‎
COLLABORATION, VOIP
Completed
2015
University of Lahore
Bachelors, BCS/BS, BSc(Hon\'s) in Computer Science‎
Computer Networks and Communication, Computer Software, Data Communication and Networks
2015
Other
Certification, CCNA‎
Routing and Switching
Completed
2014

Skills

Intermediate Active Directory
Intermediate AD
Intermediate Adobe Dreamweaver
Intermediate Business Development Process
Intermediate Cisco Call Manager
Expert Computer Network Operations
Intermediate Domain Controller
Intermediate Eclipse
Intermediate Exchange Servers
Beginner Firewall
Beginner Front Office Support
Expert Handling Assignments
Intermediate HyperV
Beginner IIS
Intermediate IP PBX
Intermediate IT Hardware Support
Intermediate IT Infrastructure Design
Intermediate IT Infrastructure Management
Intermediate MCITP
Intermediate MCSA
Intermediate MCSE
Expert Microsoft Applications Experience
Beginner Microsoft Azure
Beginner Microsoft Exchange Knowledge
Intermediate MS SQL Server
Expert Networking Protocol
Intermediate Office 365
Intermediate PBXWare
Intermediate PLC Network
Intermediate Putty
Beginner RAID
Intermediate RESTful APIs
Intermediate Revenue Growth Generation
Intermediate Secure CRT
Intermediate Security Plan Preparation
Expert SIP
Beginner Storage
Beginner Storage Architecture
Intermediate Strategic Growth Planning
Expert System Modification
Expert VAS Support
Beginner Veeam
Intermediate Virtualization
Beginner VMware Fusion
Intermediate VMware Workstation
Expert VoIP
Expert VOIP Protocols SIP
Beginner Warranty Quality Assurance Process
Intermediate Windows 10
Intermediate Windows Server 2012 R2

Languages

Intermediate English
Intermediate Punjabi
Expert Urdu

Abdul Contacts

Abu ul Hassan Razzaq
Superior University Lahore