Summary

Currently Working as a Grid Manager Zong in Gujrawanala Region having 5.5 years experience in Telecom Sector in different domains of Sales and Operations

Projects

KafeGienic (Food Experts)

Experience

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Grid Manager (Sales & Distribution)
Zong 4G
Feb 2022 - Present | Faisalabad, Pakistan

Responsible for KPIs of Sales, Revenue, Business Development, Mobile Broadband, Trade
Visibility, Channel Universe Development. Revenue growth from 3G, 4G sales. Enhance
the quality of retailers/ smartphone shops. Channel Expansion (SIM Selling, ML, VAS, MNP,
MBB, ECATs, Postpaid) by identification of high potential areas within the grid. Timely
purchase orders are placed by Franchises to ensure availability of stock at all times.
Handle end to end Complaint Management, CSI Monitoring, Quality Assurance and
customer experience management at franchise. Trade marketing activities regarding
Brand Visibility, BTL activities, trade promotions, Market Splash, Guide BDOs in planning
sales routes. Prepare and submit sales forecast for Sims, scratch cards, Mini load &
Recharge on daily / weekly / monthly / basis for effective sales planning. Plan with
Regional Sales Head localized sales promos in areas of low sales performance and low
network utilization. Close collaboration with technology team in region for optimum
utilization of network resources such as OPEX, Sites Availability, LTE High Utilization &
3G/4G Accessibility.

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Senior Office Sales Operations
Zong 4G
Aug 2018 - Feb 2022 | Faisalabad, Pakistan

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Graduate Trainee Officer
CMPak Pvt Ltd (Zong)
Aug 2017 - Aug 2018 | Faisalabad, Pakistan

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MARKETING HEAD
BIN KAMAL | ONLINE ISLAMIC PRODUCTS STORE
Feb 2017 - May 2017 | Faisalabad, Pakistan

Manage online sales and digital marketing on Facebook, Whatsapp, and
Instagram.
Solve customer queries and order booking.

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MARKET RESEARCHER (PAID INTERNEE)
SAR AUTOMATION
May 2016 - Aug 2016 | Islamabad, Pakistan

Doing the task of market research on registered companies for data base
system and design advertisement video for company.

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HEAD ADMISSION TEAM (PAID INTERNEE)
FAST NUCES CFD CAMPUS
May 2016 - Aug 2016 | Faisalabad, Pakistan

Lead a team of 19 internees to manage the admission process, conducting
admission test, admission process and handling queries.

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NUTES TECHNICAL HEAD (PAID INTERNEE)
FAST NUCES CFD CAMPUS
May 2015 - Aug 2015 | Faisalabad, Pakistan

Work as a NUTES technical team head in admission campaign 2015 to
manage the test and resolve all queries during online test.

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TEACHER ASSISTANT | BUSINESS STATISTICS
FAST NUCES CFD CAMPUS
Jan 2015 - May 2015 | Faisalabad, Pakistan

Work as a teacher assistant of marketing management and business stats. My
duties is to conduct tutorial, lab, quizzes and checking assignments.

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TEACHER ASSISTANT | MARKETING MANAGEMENT
FAST NUCES CFD CAMPUS
Aug 2014 - Dec 2014 | Faisalabad, Pakistan

Work as a teacher assistant of marketing management and business stats. My duties is to conduct tutorial, lab, quizzes and checking assignments.

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FRONT DESK OFFICER (PAID INTERNEE)
FAST NUCES CFD CAMPUS
May 2014 - Jun 2014 | Faisalabad, Pakistan

Work as a front desk officer in admission campaign 2014 to manage all
admission process, filing and documentation.

Education

National University of Computer and Emerging Sciences
Bachelors, Bachelors in Business Administration, BBA(Hon's)‎
Marketing and Brand Management, Advertising and Public Relations, Human Resource Management
CGPA 3.1/4
2017

Skills

Intermediate Adobe After Effects
Intermediate Adobe Illustrator
Expert Front Office Support
Expert Handling Assignments
Beginner Online Selling
Expert POWER DIRECTOR

Languages

Expert Punjabi
Expert Urdu
Expert English