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Summary
Organized and dedicated professional with more than 7 years of experience in Urban Transport and Management Industry.
Possessing excellent interpersonal and leadership skills, self-motivated and proactive to assist the team leader and Higher
Management in day-to-day coordination through meetings and ensure project deliverables. Looking to obtain a challenging position that will utilize my skills and extensive experience in Managing Projects to meet deadlines, even under pressure.
Projects
Experience
Assistant Manager Coordination
Develop, implement, monitor, and make reports on all urban projects (LFR, MMBS, BRT Peshawar and BRT Karachi)
Coordination with management of all Urban projects including Lahore feeder Route, Multan Metro Bus and Peshawar BRT in day-to-day activities including administration, operations and maintenance
Conduct regular audits to ensure operational functionality and presentation
Responsible for maintaining operational data and preparing the reports of all Urban Projects
Track weekly, monthly, quarterly, and annual reports
Monitoring and supervising the Coordination Team at client’s (PMA) Control & Command Centre representing Daewoo
Oversee monitoring (Arfa-PMA) team to handle the daily issues in real-time
Mentor and support the learning and development of team members
Coordination with client (Punjab Mass Transit Authority) to address daily operational issues and activities
Communicate with clients (Punjab Mass Transit Authority) to address project Issues
Collect and analyze feedback from clients and project users to measure satisfaction and success
Manage deadlines/renewal (Fitness, Route Permits, PGs) and progress to ensure project continuity
Collaborate with the Senior Management Team to enhance operational efficiency
Liaise with and update progress to the client/senior management
Facilitate the development of periodic progress reports for submission to higher authorities
Handle customer and client complaints
Assist the line Manager in creating and monitoring the department’s operational daily issues
Coordinate with the Admin, HR, and Accounts department
Attending meetings with clients and senior management of the company
Joint surveys with clients and other stakeholders for the execution of new & existing routes
Ensure to submitting Invoice on each month and expedite the payment process
Perform any additional tasks as required by the Vice President
Senior Executive (Coordination-Client)
Coordination with Punjab Mass Transit Authority (PMA)
Coordination with Internal Department in real time
Liaise with other Vendors for smooth running of Operation
Handling all the operational issues and giving resolution
Making Daily operational issues report and sharing with PMA
Providing All DVRs related data to PMA surveillance Team
Verifying Operational Issue with the help of ITS Reports generated by the software (Kent Kart)
Any task given by PMA/Daewoo Management
Senior Monitoring Officer
Online and Offline monitoring of buses
DVR checking of buses
Compiling ITS Reports (speed report, stop in out report, stop skipping report etc.) generated by the software (Kent Kart)
Preparation of presentations, spreadsheets
