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Summary
As a Customer Service Officer responsibility to attracts potential customers by answering product
and service questions suggesting information about other products and services. Process orders,
prepare correspondences and fulfill customer needs to ensure customer satisfaction. Right now I
am looking to further my career by joining a company that has a positive ethos and a can-do
culture.
Experience
Assistant Manager HR
Attendance and payroll management. Recruitment and Selection.
Employee On boarding.
Training and development.
Internal / External communication. Documentation and files management. Labour Welfare Office & EOBI matters. Managed Time Office.
Customer Service Officer
Complete Household Solution Available Fast Delivery Available All Over Pakistan
Manage our social Media account (Facebook)
Finding ways to measure customer satisfaction and improve services
Investigating and solving customers' problems, which may be complex or long-standing problems
that have been passed on by customer service assistants.
Attention to detail.
Customer Service Officer
Complete Household Solution Available Fast Delivery Available All Over Pakistan. Household Supplies
Manage our social Media account (Facebook)
Finding ways to measure customer satisfaction and improve services
Investigating and solving customers' problems, which may be complex or long-standing problems
that have been passed on by customer service assistants.
Attention to detail.
Taking orders
Communication Executive
(HACI) is a Pakistan based organization that struggle to make sure the availability of Halal products to
Muslim consumers through awareness, training's and evidence based verification
Manage our social Media account (Facebook, Instagram )
Finding ways to measure customer satisfaction and improve services
Provide details to our clients about our services.
Organized and managed our Trainings in different organizations.
Collecting data, online registration, and online portal details all arrangements of training.
Record keeping, Documentation, Follow-ups, managing emails.
Media Advisor
• Manage our social Media accounts (Facebook, ) by maintaining, updating and expanding content on these platforms.
• Worked with team members to promote events.
• Upload photo albums, write and post stories.
• Attention to detail.
Customer Service Officer
Manage our social media account (Facebook, Instagram )
• Finding ways to measure customer satisfaction and improve services
• Investigating and solving customers\' problems, which may be complex or long-standing problems that have been passed on by customer service assistants.
• Attention to detail.
• Taking orders
• Managing a team of customer service staff
Trainee
KP Youth Employment Program is a joint project of KP Govt and the World Bank,
aimed at empowering young minds.The training sessions involve
-Social Media Marketing.
-Personal Branding.
- Content Writing.
- Professional Networking.
Customer Service Representative
Over the years, HBL has grown its branch network and maintained its position as
the largest private sector bank with over 1,700 branches and 2,000 ATMs globally
and a customer base exceeding ten million relationships.
As CSR , I Assist customers with their banking needs.
Social Worker
At the University of Haripur the basic goal of social work office is to equip your
generation with necessary knowledge and skills pertaining to solution of existing
communitys problems and prevention of new ones. My project is First aid
training. Key Point of this training is to inform students how they manage
themselves and others in emergency time.
