Summary

Seeking a position according to my qualification in a result-oriented institution that seeks an
ambitious and career conscious person, where acquired skills and education will be utilized
toward continued growth and advancement

Experience

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IT Lab Assistant
The City School
Apr 2019 - Sep 2019 | Lahore, Pakistan

• Support computer lab operations.
• Support faculty and students to use computer software and hardware.
• Extend appropriate procedures, respond to queries and document resolution of repetitive issues.
• Present on software packages and applications and develop lab templates.
• Respond to queries and introduce students to use of computers and peripheral equipment.
• Develop records of students involving in computerized instructional support.
• Manage laboratory software, test materials and hardware to ensure security.
• Handle lab equipment to clean keyboards, monitors and disk drives.
• Watch lab occupants while entering and leaving lab to secure equipment.
• Ensure proper treatment and authorized removal of equipment’s.
• Log equipment damage and malfunctions.
• Capture statistical reporting information.
• Offer access to reference manuals and other information to users.
• Extend assistance towards computers and printers’ support.
• Clean, review and handle minor equipment maintenance to assure its operational condition

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Receptionist/ Front Desk Officer
Pakistan Kidney & Liver Institute & Research Centre
Dec 2016 - Feb 2019 | Lahore, Pakistan

greet patientsregister
patients according to established protocolsassist patients to complete all necessary forms and documentation including medical insuranceensure patient information is accurate including billing information
inform patients of medical office procedures and policy maintain and manage patient records
move patients through appointments as scheduled answer incoming calls and deal with inquiriestransfer calls as required schedule patient appointments collect co-pays and paymentsreport statistics as requiredschedule hospital admissions, tests, scans and outside appointments for patientsobtain external medical reports as required by medical professionalsrespond and comply to requests for informationdeal with incoming and outgoing postcomplete other clerical duties as assignedmaintain stock of forms and office suppliesensure reception area is well maintained, neat and cleansafeguard patient privacy and confidentiality

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Admin/Receptionist
Keune Hair Cosmetics
May 2015 - Sep 2016 | Lahore, Pakistan

Main duties and Responsibilities are as follows:-
• Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers. • Answer telephone, screen and direct calls • Take and relay messages • Provide information to callers • Greet persons entering organization • Direct persons to correct destination • Deal with queries from the public and customer • Prepare SPO’s sales register, daily attendance and stock report • Provide general administrative and clerical support • Prepare correspondence and documents • Receive and sort mail and deliveries • Schedule appointments • Maintain appointment diary manually • Monitor and maintain office equipment • Control inventory relevant to reception area

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Lab Assistant/Computer Operator
Victoria Diagnostic Center
Feb 2013 - Mar 2015 | Lahore, Pakistan

Main duties and Responsibilities are as follows:-
Greet customers appropriately. Treat all customers in a courteous manner • Research test/client information utilizing lab computer system or Directory of Service. e. Label, centrifuge, split, and freeze specimens as required by test order • Appearing neat and clean at all time. Reports on time to work, following attendance guidelines. answers the telephone in a friendly and helpful manner • Monitor and control electronic computer according to operating instructions. May enter commands at a computer terminal and set controls on computer and peripheral devices. Monitor and respond to operating and error messages.

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On Job Training
VTI Samanabad
May 2012 - Jun 2012 | Lahore, Pakistan

Main duties and Responsibilities are as follows:-
• Maintaining the Daily Attendance of the staff. Responsible for keeping office equipment maintained
• Managing and developing collections of books.
• Control the lab operations by ensuring that all materials are correctly handled and record in
register.
• Keep the stock at lab in perfectly arranged & well stacked manner and maintained.

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On Job Training Assistant
Education University Bank Road Campus
Mar 2012 - Apr 2012 | Lahore, Pakistan

Main duties and Responsibilities are as follows:-
Update record & filing, day to day routine office work, Handling the complaints & queries of
students and departments.
• Help with inventories and other tasks as assigned. Performs other department-related clerical
duties assigned.
• Maintains required records and documentation. Reads, understands and complies with
departmental policies.

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Receptionist
Furqan Surgical Clinic
Jul 2009 - Mar 2012 | Lahore, Pakistan

Main duties and Responsibilities are as follows:-
• Serves patients by greeting and helping them; scheduling appointments; maintaining records and
accounts.
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone
etiquette
• Responsible for keeping the reception area clean and organized
• Registers new patients and updates existing patient demographics by collecting patient detailed
patient information including personal and financial information
• Collect cash from patients and give paid slips
• Maintain Staff Attendance, Leaves & their Performance reports, handling the complaints & queries.

Education

ICT Training LHR
Short Course, ‎
Microsoft Certified Solution Expert
Incomplete
2019
University of the Punjab
Bachelors, Bachelors in Arts, ‎
Arts
Grade C
2012
Vocational Training Institute Samanabad
Diploma, Computer Application&Office Professional‎
Computer
Completed
2012
BISE
Intermediate/A-Level, Intermediate in Commerce, ‎
Commerce
Grade C
2009
BISE
Matriculation/O-Level, Matric in Arts, ‎
Arts
Grade C
2007

Skills

Expert Verbal Communication
Intermediate Accounts Administration
Expert Administration Knowledge
Expert Administrative Skills
Expert Aesthetic Procedures Knowledge
Intermediate Asset Management
Expert Calling Clients
Expert Cargo Logistics
Intermediate Cash Collection
Expert Client Co ordination
Intermediate Client Expectations
Expert Client Followup
Expert Client Relations
Expert Company Secretarial Work
Intermediate Conservation Awareness
Expert Control Points Knowledge
Expert Coordination Skilla
Expert Customer Care Knowledge
Expert Directing Clients
Expert Emil Writing Skills
Intermediate English Communication
Intermediate Establish and maintain customer Relationship
Intermediate Excellent Communication In English
Expert Fast Learner
Expert Front Desk Handling
Expert Front Desk Responsibilities
Expert Front Desk Support
Expert Front Office Support
Expert Frozen Food Knoeledge
Expert h Operations Management
Expert Handling Assignments
Expert Hardwork
Intermediate IT Literature
Expert Legal Affairs Management
Expert Madical Communications
Intermediate Microsoft Windows 98/XP/7/10
Intermediate MIT Knowledge
Expert Office Management
Expert Operations Tasks Management
Beginner Physiotheraping
Intermediate PLC Command
Intermediate ppointments Scheduling
Intermediate Presentation Skills
Expert Record Keeping
Intermediate Record Maintenance
Intermediate RESTful APIs
Expert Schedule and Supervise all subordinates
Intermediate Schedule Control
Intermediate Social Studies Subject Command
Expert Strong Mathematical Knowledge

Languages

Intermediate English
Expert Urdu
Expert Punjabi