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Summary
To obtain position that will develop my technical and organization skills, enable me to use my educational background, ability to work well with people , be truly utilized, motivated and use all potentials for the betterment of the organization.
Seeking challenging position in a progressive organization with an aim to contribute positively
towards the objectives of the organization to the best of my capabilities and to develop my
professional skills with constant learning
Experience
E-commerce Manager
Responsibility
Remote work
Check Order
Order Tracking
Daily Stock Checking
Daily sale Report Generate
Customer Dealing
Customer order issue
Customer issue like order verify
Regional Support Executive , Muller & Phipps
Install and configure computer hardware operating systems and applications
Monitor and maintain computer systems and networks
Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Replace parts as required
Provide support, including procedural documentation and relevant reports
Follow diagrams and written instructions to repair a fault or set up a system
Support the roll-out of new applications
Set up new users' accounts and profiles and deal with password issues
Respond within agreed time limits to call-outs
Work continuously on a task until completion (or referral to third parties, if appropriate)
Prioritize and manage many open cases at one time
Rapidly establish a good working relationship with customers and other vendors.
Test and evaluate new technology
Conduct electrical safety checks on computer equipment
Setting up accounts for new users
Testing new technology
Possibly training junior staff
System Support for all Users
E-Commerce Support
E-Commerce Orders Support
E-commerce Banners Designs Brochure
IT Support
IT Support, Muller & Phipps, 2017Till to
Responsibilities:
§ Manage Problem Related IT Problem
§ Hardware & Software Problem Handle
§ Handling Email
Salezman (DMS)
Apptak (E-Commerce)
Check orders (mange Dliver)
Problems like login and stock check and manage stock in sites
Customer Support
Ichase (Problem enter and Daily reporting)
