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Summary
I have recently completed my bachelor's in business administration and have been working for the last 6 years. I have worked in purchasing, sales, customer service and support field.
I am a dedicated and hardworking person with leadership, decision making, strategy planning and teamwork capabilities to work in a team or by myself to achieve results and create potential outcomes. I am willing to do whatever it takes to get the job done with and hesitation or questions.
Projects
Experience
Senior Program Support Specialist
Verify patients medical and pharmacy benefits from the Health Insurance companies on behalf of the Provider.
Live Chat Support Agent
We provide live chat support on Canada based website of car dealerships.
Materials Management Associate
I worked in Procurement team as an Associate and ensuring that the Invoices we get from the vendors for the item we purchased are accurate and match our system.
Follow-up Coordinator
My job description was to follow up on our daily sales and to make sure that all orders get delivered on time and for the orders that remained undelivered, I had to arrange coordination between the courier company and the customer to ensure timely delivery.
Call Center Agent
I was a call center agent taking inbound calls and generating sales and leads of interested customers.
Lead Operator
I was a chat support agents for 1 year and then supervisor 7 months. My job description included providing live chat customer support to customers worldwide . Generating leads, arranging callbacks and booking appointments.
Call Center Agent
I was a telesales agent taking inbound calls for cab bookings in the UK from airports to hotel rooms. My job description also included confirming payments for cab bookings and providing email support for the bookings.
Call Center Agent
I was a telesales agent on energy campaign making outbound calls to businesses in the UK and generating sales and leads for customers interested.
Call Center Agent
I was a telesales agent working on energy campaign making outbound calls to residential customers in the Ohio state of USA. We made 70 to 100 calls everyday to generate sales interested customers and leads for potential customers.
Data Entry Agent
It was my first ever job and I was a data entry agent working more than 50 hours a week and making 1000 to 1200 entries everyday to hit incentives.
