Summary


  • FORTINET 100D,1101E Firewall Configuration & Support.

  • Backup of desktops using AOEMI software.

  • Main and manage inventory of IT equipment.

  • Microsoft 365 email creations, rules & support

  • Research and identify solutions to software and hardware issues.

  • Cisco Catalyst 1000,9200 and Nexus 93180 Switches Configuration & Support.

  • H3C S5310 Switches Configuration & Support.

  • Managing/configuring and provisioning of wireless Cisco APs with Cisco 9800 Wireless controller for enterprise-wide Wi-Fi management.

  • Hands-on experience on H3C R4900 G3 Server for VDI.UBNT/UNIFI WIFI Devices Configuration.

  • VLAN Management in Cisco, H3C, HP Aruba according to end user devices.

  • Monitoring Group Policies and create Active Directory users in Windows Server 2016.

  • Building and maintaining the IT infrastructure of an organization.

  • Responding to technical support calls from end users of computers and software applications.

  • Liaise with vendors and other IT personnel for problem resolution.

  • Bosch, Hikvision and Dehua CCTV & DVR/NVR Installation & Configuration.

  • ERP Support Management.

  • ERP Product Functional Consultancy & Testing.

  • SAP Business One 9.2 (Functional & Administration).

Projects

Python & Odoo
sap business one Adminstration/Funtional

Experience

Company Logo
Network & System Support Executive
The Indus Hospital
Jul 2021 - Present | Lahore, Pakistan


Troubleshooting and Maintenance of the hardware to ensure smooth working without delays
Cisco Switches, Aps, WIFI Controller other equipment configuration, installation & Trouble Shooting.
Setup LAN room including server racks, server operation, network backups and cable patching
Configure and Troubleshoot Layer2 network devices
Working with large scale managed Wireless LAN, especially WIFI platforms
Install and configure computer hardware operating systems and applications
Setup desktops including software upload, network connections, printer connections and cabling
Manage and monitor all installed systems and infrastructure
Diagnose and solve hardware/software/Server/IP Camera faults
Making sure all systems are updated with necessary applications.
Coordinating and updating Manager Technical with all issues
Provides technical support, responds to work orders and tickets from the users, analyses and solves reported network problems
System & Network Trouble Shooting

Company Logo
Personal Assistant to CEO/Director & Office Manager
Euoconsult Pvt Ltd
Mar 2020 - Jul 2021 | Lahore, Pakistan


Office Manager
Office Operations Management
PA to CEO
Handling Mails / Meetings
Conducting Business Meetings
Handling IT Infrastructure of Head Office
Network Trouble Shooting
CCTV
Supervise Head Office Administration

Company Logo
ERP Funtional Consultant, QA & Testing
Axiom World
Feb 2019 - Mar 2020 | Lahore, Pakistan


Remote Network Configuration
ERP Implementation
Network Administration
System Hardware Management.
Network Trouble Shooting
CCTV Configuration & Installation
ERP Network Port Triggering
ERP Trouble Shooting Through Remote Network
ERP Functional Consultant
Axiom World ERP Support Manager
Axiom World ERP Business Development
QA & Testing of Python & Odoo (ERP) products.
Python & Odoo (ERP) based products/Software functional Consultancy.
Managing Leaders Odyssey school Quetta & Message Grammar School Lahore ERP Software in Functional Consultancy
Handling customer queries to provide solutions to ensure customer satisfaction.

Company Logo
Tech,Networks,CCTV
Bundu Khan
Mar 2016 - Aug 2018 | Lahore, Pakistan


Installation of new Equipment / Hardware in Branches and Production House.
Hardware & Printers Inventory Control.
Repairing or Purchasing new Hardware for Installed system in Branches to run Branch operation smoothly.
Handling CCTV Administration, installation and troubleshooting issues.
Managing POS System installations administrations and configurations at client end.
Dealing with network troubleshooting and ensuring smooth network operations.
Installing and configuring Microsoft Windows and Server and managing group policy objects and domain controlling issues.
Assisting in formulation of IT related SOP’s.

Education

The Superior College
Bachelors, BCS/BS, BCS‎
Computer Network
Grade A
2014

Skills

Expert Computer/Technical Literacy
Expert IP CCTV
Intermediate Mcse
Expert Netowrking hands on
Intermediate process and business
Intermediate Routing & switching
Intermediate Accounting Applications Command
Expert Active Listening
Expert Administration Skills
Beginner Agile
Intermediate Agile Project Management
Expert American Accent
Expert Analytic Problem Solving
Expert Application Networking
Intermediate Asana Tool Handling
Intermediate AWS
Expert B2B Software Command
Expert Binding Knowledge
Beginner Bootstrap
Intermediate Branch Support.
Expert Business Development Strategies
Beginner Business Management Skill
Intermediate C++
Expert Call Controls
Expert CCTV & Networks
Beginner Certification of MCSE is mandatory and CCNP
Expert Cisco
Expert Client Contact Skills
Expert Client Handling
Intermediate Cloud Computing Knowledge
Beginner Coding =
Expert Computer Hardware Assembly
Expert Computer Hardware Installation
Expert Computer Network Operations
Expert Computer Operations
Expert Computer Software Training
Expert Content Audting
Expert Control Points Knowledge
Intermediate Cooordination Skills
Expert CPC
Expert CPM
Intermediate Crystal Reports
Expert Customer Acquisition
Expert Customer Care Knowledge
Expert Customer Support
Expert Cutomer Relations
Intermediate CWNA
Expert Data Entry
Expert Database Management 
Intermediate Database Performance Tuning

Languages

Expert Urdu
Expert English