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Summary
seeking a challenging career a successful organization/platform where i can utilize my skills. And make the company so successful through my hard work.
Projects
Experience
Help Desk Representative
ResponseableToHandlethe PortalE-FOAS.
• To provide the Complete support to Government sector employee about the
useage of E-FOAS.
• Expertised in handling the functions of E-FOAS.
• Manage the complete Government Document records inE-FOAS.
• Responsible to handle the Diary and Dispatch Department in Sectriate
Punjab Lahore.
• Responsible to handle the complete Portal regarding any issue In
Document uploading.
• Ability to handle the complete queries of Government employees
regarding the useage and working in portal ofE-FOAS.
• Ability to handle the FileMaking, Scanning, Uploadingand Movingoffiles and
documents from Department to another Department Of Government.
• Expertised in handling the complete working of Departmentusing
complete Electronically way.
• Manage theComplete file records inE RecordRoom.
• Responsible to Handle the Government Old Data from Mannual Record Rooms
toE- Recordroom of EFOAS.
Phone Banking Officer
Resolve customer’s queries by answering product and service related information.
▪ Maintains financial accounts by processing customer transactions.
▪ Good human relations skills for relating with customers effectively.
▪ Good temperament in dealing with difficult customers.
▪ Ability to multitask in attending to different customer needs.
▪ Ability to pay attention to detail in taking customers’ orders and deliveries, as well as complaints.
▪ Excellent phone etiquette in dealing with customers over the phone.
▪ Responsibility to active and de active the debit and credit cards of the customers. ▪ Proficient in using UNISON, IRIS, VISION PLUS.
▪ Activation/Deactivation Visa Credit Card, ▪ (Activation/Deactivation) SMS Banking, Internet Banking, Funds Transfers, Utilitie
s Bills Payment.
Front Desk Officer/ Administrator
Resposibilties are to handle the complete office work, coordinqtion with the management of the office. Marketing of the products providing the customer dealings.
To maintain Out the Records (Documentation)
Internship
To handle the customers in branch Working in Accounts Opening Department
▪ provide information to the customer regarding the accounts opening issues
▪ working in credit department Documentation in credit department and vouchers of daily basis branch working
Office Administrator
An exposure to handle all of the office administration work Responsibilties to handle the documents parents teacher meetings fee vouchers
To Handle the complete school working documentation
▪ Fee vouchers of students
▪ Lectures Management and keeping the records of students
▪ to handle the Teachers and resolving the issues of students and their parents.
