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Summary
I am currently employed at Golden Pearl Cosmetics as an E-commerce Expert,In my tenure at Golden Pearl Cosmetics, I have worked to implement a number of strategic eCommerce initiatives successfully.
One of my primary responsibilities is the development and management of corporate strategic eCommerce technology. This key experience will benefit your organization in three critical ways:
- I have experience developing long-range operating plans in support of varied strategic and tactical business objectives.
- I have achieved success in implementing online processes for performance and growth, resulting in a 90% rise in online sales within one fiscal year.
- I have a demonstrated ability to work collegially with executive leaders across business units and lines of business.
Of equal importance to the position you've advertised, I have focused on developing best practices and core competencies for company eCommerce initiatives. These range from creating and modifying search-related landing pages to linking customer needs to the eCommerce experience. All of these best practices have successfully improved online experiences.
These are just a few examples of my accomplishments at Golden Pearl Cosmetics.
Experience
E-Commarace Expert
Golden Pearl Cosmetics Lahore, Pakistan
As an E-Commerce expert, I'm responsible here for researching and pursuing new business leads to the growth of the business.
The role involves active coordination across teams and demands exceptional interpersonal skills. I'm working on new business
proposals and presentations which are a persuasive representation of an organisations products/services. My responsibility is to
assist the organization's sales and growth efforts by contributing to new customer acquisition. I m providing ideas to attract new
clients and keep the senior management updated about marketplace and competitor activity. My primary role and responsibilities
are:
1. Build contacts with potential clients to create new business opportunities
2. Keep prospective client database updated
3. Make phone calls for order Confirmations
4. Support in writing new business proposals
5. Maintain knowledge of all product and service offerings of the company
6. Manage the E-commerce portals
7. Manage the order management
8. Manage the warehouse operation for receiving despatching and processing the orders
9. Coordination with courier companies
10. Coordination with the financial departments for multiple methods
Service Manager
As the Customer Service Manager, I'm responsible for the customer lifecycle management to drive sales from an existing customer. My job responsibilities are: 1) Develop and implement a strategy for increasing Sales.2 Develop goals and action plans for customer lifecycle management including customer landing, upsell, and retention. 3) Work with the Business ops team, telesales team, and regional business team to develop the business opportunities mining and distribution strategy and execution plan. 4) Provide analysis of existing programmatic and customer materials as well as customer retention rates and opportunities for improvement. 5) Develop a strategic plan for improving customer benefit offerings, and increasing the customer number. 6) Be responsible for the communication strategy and execution plan for the existing customer through E-mails, phone calls, and other channels across online and offline
Sales Representative
Greeting Visitors. The primary duty of a front desk receptionist is to greet a business' visitors. When guests arrive, Provide Complete Company details and try to sales services to the clients,and also maintain operations related work.
Marketing Coordinator
Marketing Coordinator at MEC Corporation
Deals with clients and provides complete briefing to the customers related to product and
prices and coordinate with marketing Executives and follow up the clients.Provides payroll
information by collecting time and attendance records.Provides secretarial support by
entering, relaying messages, maintaining files records and supplies . Arrange management
interviews by coordinating schedules.Prepared production reports and sales reports with the
coordination of sales staff factory staff.
Office Coordinator
I have been working here as Performs clerical tasks, such as arranging letters,
invoices and other indexed documents according to an established system. Operates office
equipment and completes general office work. Additional duties may include answering telephones
and data entry.
