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Summary
- I have Professional exposure of 12 years in a professional environment. I have professional experience of handling managing dealers and franchise as a team lead. my JD is to make, trained, manage and achieve sale targets from dealers and franchise. I have also experience in real estate.
- Marketing and team lead experience 12 years.
Experience
Team lead
Manager PR
Real estate advisor
Versatile Real Estate Consultant who can work effectively with commercial and residential clients in a variety of capacities. Adept at matching up property with client needs, establishing a smooth acquisition process and working with customers to complete special projects. Specializes in large residential and significant commercial clients.
Highlights
Exceptionally organized and professional consultant
Takes the time to develop full project briefs
Excellent professional networking skills
Constantly innovates ways to use the Internet to complete projects
Extremely capable of performing several tasks simultaneously
Works very hard to maintain a happy client base
Team Lead
Manager
• Making team and retail network to achieve sales target.
• Daily basis meeting with a team to achieve sales target by applying plans and strategies.
• Focus on retail brand visibility.
• Availability of stock on all channels.
• Every team member has been given a monthly target of sales to achieve with a support of promotional material.
• Always try to develop team as a winning combination.
Franchise Coordinator
• Make retailers through providing know how about wateen wi-max internet services.
• Briefing and training of retailers.
• Managing retailers on daily basis by providing them devices and other relevant material such as brochures, posters and banners.
• Arrange Meetings & Daily Visits to achieve sales and recovery targets.
• Activation of Daily Sales.
• Make tickets by own and through franchise like rollback, replacement tickets.
Franchise profitability through:
• Increase in Recharge
• Sales
• Recovery
2. Data maintenance and update
a. Maintain route data and update them with proper feedback and follow-ups.
b. Daily check on all visits.
3. Daily data distribution of route to CRO keeping time distribution and time management as bench mark.
a. Maximum visits to be maintained with results.
4. Proper feed back to manager & management, daily/ weekly and monthly feedback is to be shared.
5. Meet deadlines with respect to all KPI’s.
6. Implementation of policies and procedures defined by the company.
7. Creating liaison between Business partner and company making sure all relevant information flow is continuous and timely.
8. Maintaining franchise standards and decorum.
a. Franchise timings.
b. Staff timing.
c. Franchise staff attire.
d. General Cleanliness.
e. All standards to be maintained.
9. Timely reporting.
10. Hiring and training of franchise staff.
a. Staff count is complete according to routes.
b. Proper training is provided of field staff and telemarketing staff on NDM/PJP.
11. Customer services through franchise.
a. Issue resolution at door step through NDM/ PJP.
b. Issue resolution within specified TAT (48hrs KPI).
12. Inventory management (New Sale/ Recovery/ Replacement/ Replaced/ Faulty).
a. Make sure device count is complete and tally with CRM according to device type and st
