Summary

Want to work in a challenging environment to enhance my capabilities, excel and contribute to the best of my abilities in an organization which offers opportunities for growth. I believe I can be an asset for an organization

Experience

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Dispatcher
IPS
Oct 2022 - Present | Lahore, Pakistan

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Dispatcher
Rts Transportation
Jan 2022 - Sep 2022 | Lahore, Pakistan

American trucking work we provide loads using load board software.I am currently working in American trucking service I know abbreviations of all states of the USA and I am an expert in the usa market we do emails to brokers to negotiate on rates according to miles and I continuously communicate with the driver in English.

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Customer Representative officer
Novasoft
Nov 2019 - Sep 2020 | Lahore, Pakistan

US energy campaign.

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Customer representative officer
BA Communication Services
Jul 2019 - Nov 2019 | Lahore, Pakistan

UK injury claim.

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Airport representative
Avari Lahore Hotel
Nov 2016 - Feb 2017 | Lahore, Pakistan

Education

Ignite,digiskills
Certification, ‎
Digital Marketing.
Completed
2021
University of Punjab
Bachelors, Bachelors in Arts, B.A‎
Journalism and Sociology, Education, English
Percentage 50%
2017
BISE
Intermediate/A-Level, Intermediate in Commerce, intermediate in commerce‎
Accounting & Finance
2011
B.I.SE.LHR
Matriculation/O-Level, , ‎
Chemistry, Computer Science, Physics
Percentage 50%
2009

Skills

Expert B2b Calling
Expert Customer Representative Officer
Expert Customer Service Management
Expert Dispatching Skills
Expert Quality Assurance
Expert Common Sense
Beginner customer service
Intermediate Excellent Verbal and Written Communication
Intermediate Goal achiever.
Intermediate Hardwork
Intermediate Listening to customers
Intermediate Proficient Communicator
Intermediate self discipline
Intermediate Selling Skills
Beginner Telesales
Intermediate Ability To Meet
Intermediate Ability To Meet Target
Intermediate Ability to Use Positive Language
Expert Ability To Work Under Pressure
Intermediate Able to make sales
Expert Able To Work as A Team
Expert Active Listener
Expert Active Listening
Expert Aesthetic Procedures Knowledge
Intermediate After Sales
Expert Aftersales Skills
Expert American
Expert American Accent
Expert American Incessant
Expert American or British Accent
Intermediate Analytical Approach
Expert Analytical Skills
Expert Analyze Problems
Expert Aseptic Technique Knowledge
Intermediate Attentive Listening
Intermediate Attentiveness
Expert  Adobe Premiere Pro
Intermediate B2B Business Development
Intermediate B2B Manager
Expert B2C
Expert Basic IT Issues
Expert Basic knowledge of computers
Expert Basic Telephone Etiquette
Expert Basic understanding of Internet
Intermediate be able to keep calm
Expert Boutique Knowledge
Beginner BPO Supervision Skills
Expert Branch Support.
Intermediate British Accecnt
Expert British Accent

Languages

Expert Urdu
Expert English

Rana Contacts

Arslan Zafar
BNB Enterprises