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Summary

Well-qualified Marketer, proficient in handling complex customer issues and promoting positive experiences, Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business Goals and marketing and sales excellence. Skilled in coordinating documentation and handling payments.

Projects

Entrepreneurial Week
hrm seminar

Experience

Company Logo
Technical Support Specialist
Modisoft Pvt Ltd
Apr 2023 - Present | Islamabad, Pakistan

Troubleshooting the root cause.Providing customer support through phone,email and chat.SaaSProvide Training session to the client about software and hardware.Setting up hardware and software.

Company Logo
BSO
Meezan Bank Limited
Oct 2021 - Mar 2023 | Islamabad, Pakistan


Inbound sales
Customer support
Building  relationship with customers 
Supervise daily cash operations 
Customer service

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CSR
ion resources pvt ltd
Jun 2019 - Sep 2019 | Islamabad, Pakistan


Education

National University of Modern Language (NUML)
Bachelors, Bachelors in Business Administration, Bachelor of Business Administration‎
CGPA 3.3/4
2020
Govt Degree Collage Kandhkot
Intermediate/A-Level, Faculty of Science (Pre-Engineering), HSC‎
Physics, Mathematics, Chemistry
Percentage 87%
2016
Hira Public School Kandhkot
Matriculation/O-Level, Matric in Science, SSC‎
Mathematics, Physics, Biology
Percentage 74%
2014

Skills

Expert Communication
Expert =Sales
Intermediate Ability To Convince Customers
Intermediate Academic Consulting
Intermediate Accounts Administration
Expert Accounts Finalization
Intermediate Accounts Management Sklls
Intermediate Accounts Reconciliation
Intermediate Administrative Skills
Intermediate Admission Management
Beginner Admissions Counseling
Intermediate Adobe Photoshop op
Intermediate Ads Management
Expert Aftersales Skills
Intermediate American Accent
Intermediate Analytical Thinking
Expert Answering Inquiries
Intermediate Appointment Scheduling
Intermediate Appointment Setting
Expert Aseptic Technique Knowledge
Beginner Associate Marketing
Expert Attraction Marketing
Intermediate  Adobe Premiere Pro
Beginner B2B Business Development
Beginner B2B Manager
Intermediate Bilingual Communication Skills
Intermediate Billing Cycle
Intermediate Brand Advertising
Intermediate British Accents
Expert Business Development Skills
Intermediate Business Development Strategies
Intermediate Business Discovery
Intermediate Business Dnvelopment
Intermediate Business Growth Strategies
Beginner Business Model Innovation
Intermediate C Problem Solving
Expert Call Handling
Expert Call Handling Skills
Intermediate Canlendar Management
Intermediate Cash Balance Management
Intermediate Cash Handeling Skills
Expert Cash Handling
Intermediate Clain Management
Expert Client Dealing
Intermediate Cold Calling
Expert Committed to Customer Services
Expert Communication for Development
Beginner Communication Skils
Beginner Communications Skills
Beginner Complaint Handling

Languages

Beginner German
Expert Pashto
Expert Urdu
Intermediate English

Companies Followed

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