Summary

Results-driven professional with 7 years of experience in team management, digital marketing, and e-commerce management, Data entry operator sales associate.
Skilled in MS Office, Shopify management, Data entry and team leadership, with a proven track record of building strong client relationships and driving business growth.


Key Skills:


- MS Office (Word, Excel, PowerPoint, Outlook)


- Digital Marketing (SEO, Social Media, Email Marketing)


- Shopify Management (Store Setup, Product Management, Order Fulfillment)


- Team Management (Team Leadership, Performance Management, Conflict Resolution)


- Client Relationship Management (Account Management, Customer Service, Sales)



Experience:



7 years of experience in team management, data entry , digital marketing, and e-commerce management, with a focus on driving business growth and building strong client relationships.



Achievements:



- Successfully managed teams of up to 10 members, resulting in increased productivity and employee satisfaction

- achieved high sales record on courier company


- Developed and implemented digital marketing campaigns, resulting in increased website traffic and sales


- Managed Shopify stores, resulting in increased sales and customer satisfaction


- Built strong client relationships, resulting in repeat business and referrals

Projects

sindh property tax online

Experience

Company Logo
Digital Marketing
Wijdan Store
May 2023 - Present | Hyderabad, Pakistan

Working as a Digital marketing , my main work to track parcels which we dispatched to clients all over Pakistan , communicate with customer and courier company , resolving issue's of parcels, also doing marketing through social media , connect with new customer on outbound calls daily , given information about new articles . Update daily records of customers parcels, Maintaining daily Excel sheets. Skills : Shopify Management VLOOKUP · E-Commerce · Time Management · Key Performance Indicators · Problem Solving · Team Management · Data Validation · Sales Target Management · Inventory Management · Warehouse Operations · Branding · Analytical Skills · Advertising · Packing · Record Keeping · Pivot Tables · Organization Skills · Performance Management · Inventory Control · Online Advertising

Company Logo
Sales Associates
builders
Apr 2022 - Sep 2022 | Hyderabad, Pakistan

Skills: Interpersonal Skills · Leadership · Client Relations · Sales Management · Time Management · Cash Handling · Negotiation · Key Performance Indicators · Problem Solving · Team Management · Data Validation · Sales Target Management · Analytical Skills · Advertising · · Records Management · Performance Management · Customer Service

Company Logo
Team coordinator
zameen.com
Oct 2019 - Aug 2020 | Hyderabad, Pakistan

I am creative, maintain a postive attitude at all times and have the ability to manage my time wisely to work on multiple projects efficiently. I am self motivated with the ability to take on the leadership role when necessary but I am proactive with very strong negotiation skills and my training and experience has helped prepared me for the that job.I am creative, maintain a postive attitude at all times and have the ability to manage my time wisely to work on multiple projects efficiently. I am self motivated with the ability to take on the leadership role when necessary but I am proactive with very strong negotiation skills and my training and experience has helped prepared me for the that job. Skills: Data Analysis · · VLOOKUP , , · Sales Management · Microsoft Office · Problem Solving · Team Management · · Customer Relationship Management (CRM) · Sales Target Management · · Record Keeping · Pivot Tables · Organization Skills · Performance Management · Customer Service

Company Logo
DATA ENTRY OPERATOR
SAPPHIRE CONSULTANT
May 2017 - Jul 2019 | Hyderabad, Pakistan

Sapphire give me opportunity to work with them on Excise Taxation project in Hyderabad Sindh as Data Entry Operator , where they give me responsiblties of entering data there I also scanning records ,including entering data in database and maintaining accurate records of department , print files which we store in database, review data for deficiencies of errors, correct any incompatibilities if possible and check output.Sapphire give me opportunity to work with them on Excise Taxation project in Hyderabad Sindh as Data Entry Operator , where they give me responsiblties of entering data there I also scanning records ,including entering data in database and maintaining accurate records of department , print files which we store in database, review data for deficiencies of errors, correct any incompatibilities if possible and check output. Skills: Data Analysis · Interpersonal Skills · VLOOKUP ·HLOOKUP , Pivot table Time Management · Microsoft Office · Problem Solving ·

Company Logo
RSO
TCS Private Limited
Oct 2012 - Jan 2015 | Hyderabad, Pakistan

Worked in Tcs franchise as a RSO (retail service office) . That give me full strength that how to communicate with customer and give them satisfaction . There I performed multiple task at one time , I have gained valuable knowledge about working with a variety of point of sales system. Dealing with customers , guide them about new discounts . Cash handling , Time management. Skills: Data Analysis · Interpersonal Skills · Sales Management · Time Management · Microsoft Office · Key Performance Indicators · Problem Solving · Team Management · Data Validation · Customer Relationship Management (CRM) · Sales Target Management · Warehouse Operations · Branding · Analytical Skills · Packing · Record Keeping · Organization Skills · Performance Management · Customer Service

Education

University of Sindh
Masters, Masters in Arts, M.A(pakistan studies)‎
Constitutional Law, Geography
2019
University of Sindh
Masters, , M.A‎
Pakistan Study
CGPA 2.9/4
2019
Govt Technical College of Hyderabad
Diploma, DAE I.T‎
Information Technology
Completed
2018
University of Sindh
Bachelors, Bachelors in Commerce, ‎
Commerce
2015
Mehran college of science and technology latifabad hyd
Intermediate/A-Level, , F.Sc Pre-Engineering‎
Percentage 65%
2012
Sindh Academy High School
Matriculation/O-Level, , Matric in Computer Science‎
Percentage 74%
2010

Skills

Expert Marketing Strategies
Expert Social Media Management
Intermediate Accounts Management Sklis
Beginner Adobe Photoshop op
Intermediate AI Programs
Expert Amazon FBA Knowledge
Expert Analytical Skills
Expert B2B Business Development
Expert B2B Marketing Strategies
Expert Binding Knowledge
Expert Branch Banking
Expert Branch Support
Expert Brand Awareness
Expert Brand Visibility
Expert Business Development
Expert Business Development Skills
Expert Business Development Process
Expert Business Development Strategies
Expert Case Management
Expert Case Management Process
Expert Cash Handling
Expert Client Co-ordination
Expert Client Dealing
Expert Client Dealing 
Expert Client Followup
Expert Client Relations Management
Expert Client Relationship
Expert Communication & Coordination
Expert Communication Skills
Expert Community Mobilization
Expert Computer Hardware Knowledge
Expert Computer Profcient
Expert Computer Skill
Expert Computer Systems Analysis
Expert Configuration Switches
Expert Conservation Awareness
Expert Content Development
Expert Content Marketing Skills
Expert Cooordination Skills
Beginner Corel DRAW
Intermediate Credit Collection Recovery
Beginner CSS
Expert Customer Care Representation
Expert Customer Data
Expert Customer Relationship Management
Expert Customer Service
Expert Customer Service Skills
Expert Data Comparison
Beginner Data Entry
Expert Delivery Riding

Languages

Expert Urdu
Expert Sindhi
Intermediate English

Muhammad Contacts

Talha Baig
Imlak pvt ltd
Muhammad Talha
TCS Private Limited