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Summary
Throughout my journey till now i am a dynamic team leader who is able to bring energy, enthusiasm, and humor to motivate team members to achieve potential and meet objectives. My Experience till now has bought a drastic change in my behavior as now i am self-motivated and organized professional with over more that a year experience providing thorough and skillful support to department managers. My Main Area of interest is logistics and supply chain management but my view is that to achieve my objective in this field communication plays an important part. Communication plays a significant role in convincing the end consumer to buy the product that we are selling or manufacturing by telling Customer the advantages of the service and product.
Experience
Sales Executive
Marketing Manager
I am responsible for developing, implementing and executing strategic marketing plans for a company in order to attract potential customers and retain existing ones.
Guest Relation Officer
1. Welcomes and greets guests upon their arrival and departure.
2. Maintains a positive liaison with the front office, housekeeping and kitchen departments.
3. Steers the guest relation efforts in order to create and maintain a positive hotel image for the guests.
4. Extends all assistance to the guests in their ticketing, onward reservation through out the world.
5. Makes regular country calls to ascertain if the guest is comfortable.
6. Arranges tours for sightseeing, shopping sprees for the guests.
7. Maintains guest history cards.
8. Supervises distribution of morning VIP release. Ensures that relevant amenities are placed in the rooms before arrival of guests.
9. Pre-registers VIP and repeat guests with all available information on the registration card.
10. Informs cancellations to the room service, cost control and housekeeping. Issues return notice to room service after VIP departures
Sales Department
direct the team's focus, set goals, look at data, motivate and help create training opportunities. I work with large profile customers complains, analyze budgets, and determine ways to streamline and improve the sales process
Operations Department
1. Deliver Effective Financial Services to the Clients
2. Ensuring Outstanding Customer Relationship
3. Convincing the Customer To Open a Bank Account and telling them about the services that the bank will be providing.
4. Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels
