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Summary
I am a performance-driven professional with 11+ years of experience in the management field. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns as well as contributing new ideas that drive company growth. I am adept at managing and streamlining business operations in line with strategic requirements to ensure seamless and efficient work flow. Skilled in resolving critical issues in a time-sensitive environment using excellent analytical skills. Proven change leader with flexibility, tolerance, dedication and decision-making, lead and motivate staff to achieve company goals and collaborate with personnel of diverse cultures. Focused on delivering excellent client service and overseeing daily operations to meet defined needs. Able to develop productive work relations with team members by using strong interpersonal skills.
My key skills include Administrative Procedures • Inventory Management • Team Leadership & Training • Records Management • Organization Development • Customer Service • Problem Resolution • MS Office (MS Word, Excel, PowerPoint)
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.
Projects
Experience
Exam Shift Supervisor
Render keen eye for details to administer general activities and organize deliveries of completed containers while coordinating with the customer services team. Create, retain, and deliver inventory records and reports to the procurement department and senior manager while overseeing departmental activities and conducting containers seals stock adjustment. Deliver first-rate support to the Manager in improving quality, quantity, and efficiency of the movement of containers in the custom inspection area. Hold full accountability for analyzing and retaining key examination information on a regular basis. Actively liaise with Pakistan customs and other port agencies to achieve desired results.
Key Accomplishments
· Met set targets by educating, overseeing, and guiding team members while working within the workforce.
· Assured efficient supervision and utilization of containers for storing and distributing in various vendors equally while managing the examination container.
· Expertly applied automated and computerized systems N-Gen to examine complaints from customers regarding mishandling and theft of cargo.
· Appointed as a CY Superintendent in recognition of achievement of excellence.
Scanner Operator
Produced and maintained project proposals and completion reports for the management. Held full accountability for creating and reviewing various project proposals, photography, and reports. Actively liaised with vendors in managing site acceptance test phase. Oversaw maintenance of office equipment, machinery, and tools.
Key Accomplishments
· Identified, reviewed, and resolved complex administrative and departmental issues while coordinating with government/non-government institutions and using human and physical resources.
Scanner Officer
Assumed and maintained full liability for preparing work orders, engineering department attendance, and overtime while coordinating with HR and engineer teams. Administered and maintained mail and stationary distribution activities.
Key Accomplishments
· Assured availability of equipment for maintenance work in the vessel operation in liaison with the operations team.
· Played an integral role in examining and directing all administrative problems by applying human and physical resources through planning, directing, and coordination activities.
Supervisor
Efficiently oversaw and revised all scanning departmental and administrative matters while coordinating with the senior management. Supervised the workflow as well as educated new members to improve efficiency. Provided exceptional services to clients by building productive relations and communicating with employers in a timely manner.
Key Accomplishments
· Began tenure as an Assistant Technician and promoted to the position of Supervisor in recognition of outstanding leadership abilities.
· Assured operations and maintenance of cargo scanning machine by executing effective policies.
