Summary

Develop business strategy in order to achieve volume growth, market share. Responsible of major contribution business volume accounts and manage through team of Regional Sales Managers, Account Development Managers & Key Account Executives and Supervisors as well. Established new sales tracking system for effective use of company resources for key business accounts and bringing significantly transparency in operations at minimum cost. Developed & Monitor different trade promotional activities. Develop & implement strategy regarding payment & company assets procedure manual for accountability & in best interest of company. Anticipating and understanding the client's specific needs and offering solutions. Responsible for preserving the business within the account and generating new business. Building and maintaining Strong Customer Relationships. Achieve agreed targets within key players through contract negotiation Exploit new business opportunities. Monitor measure & review relevant performances to be presented to senior management on monthly and periodic basis. Coordinating resources and infrastructure within the organization to ensure that the product and service is delivered in a seamless fashion thereby assuring customer satisfaction. Prospecting and optimization of Key accounts along with consolidation of distributions. Conduct Training session & Performance evaluation & compensations of Key Account Department. Develop and implement KPIs to evaluate the performance.

Experience

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Customer Sales Manager
GCC EXCHNAGE
Dec 2022 - Present | Dubai, United Arab Emirates

My core Jd,s in this company Conversion , retention And New BUsiness Devlopment


etermine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results


Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products


Implement national sales programs by developing field sales action plans


Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors


Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies


Contribute to team effort by accomplishing related results as needed




Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies


Manage, develop, coach, control and motivate the sales force to develop their skill to ensure that a high professional standard is achieved and monthly sales target and KPI target are met


Ensure targets are delivered through people management, performance review, reward and individual recognition




Assess the strengths and weaknesses of the sales team and manage the sales program accordingly


Provide on-the-ground support for sales associates as they generate leads and close new deals


Meet with customers to discuss their evolving needs and to assess the quality of our company\'s relationship with them


Develop and implement new sales initiatives, strategies and programs to capture key demographics


Provide daily report of field sales success and communicate VOC data to superiors


Sell to existing and potential direct accounts as well as provide sales support to distribution partners to participate in closing and order or to facilitate and add value to the selling process


Continually develop knowledge of the business climate, applications and competition for his/her defined geography and accounts


Develop, maintain and execute a territory plan


Continually assess current business distribution channels, develop and evaluate their performance and manage conflict ensuring alignment with territory plans


Maintain data relative to partners, accounts and activities and will document customer interactions


Prepare reporting as needed

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Customer Service Executive
Redha Al Ansari Exchange
Nov 2021 - Nov 2022 | Dubai, United Arab Emirates

 To provide excellent customer service for branch customers.
Ø    To attend customers for all business transactions at the counter.
Ø  Attending customers for making Remittance, currency exchange, demand drafts /electronic transfer, etc.
Ø    To answer customer complaints, branch detail enquiries, transaction enquiries, rate enquiries, conversion.   Prepare End of day report & cash reconciliation.
Ø  To provide information on new or additional services.
 To provide currency exchange & remittance delivery information. Prepares daily & weekly sales reports

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RELATIONSHIP MANAGER
Mcb bank
Aug 2017 - Aug 2021 | Muzaffargarh, Pakistan

Holds a healthy experience of almost two and half years as Relationship Manager in one of the largest bank in Pakistan MCB BANK LTD. During my services in MCB bank following trait makes me divergent and distinctive.
Key Responsibilities in mcb bank.
While working in MCB Bank as relationship manger following responsibilities are being performed under my job Description.

Setting up meetings with new clients

Researching the latest products and regulations

Looking for new sales opportunities

Attending to detail to ensure nothing slips through the cracks

Analyzing problems in order to come up with resolutions

Caring about customers, whose happiness can make or break a company

Following through so customers know their concerns are taken seriously

NTB (New to Bank)

AML & CFT (Anti Money Laundering and Combating Financing Terrorism)

Bancca Assurance

Car 4 U

EKYC

Dealing with Credit Cards

Mutual Funds

Lite Cards

VDC (Visa Debit Card)

Account opening and deals home remitance



1- BANCA sales of 2.6 M and addition of 25.00 M deposit in the very first year of my joining FTY 2017 put my on tract

2- In year 2018 BANCA sales of 3.8 M and addition of 89 M deposit served as value added in my career.

3- Highest BANCA sales officer in Muzaffargarh region by selling BANCA of Rs. 4.8 M along with the deposit addition of Rs. 44 M in the year 2019 made me empowered to attain the recognition from management in the form of Employee of the month

4- Disbursement of 27 auto loans

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Area Sales Manager
Shamim & Co (Pepsi Cola Bottlers)
Jul 2014 - Oct 2016 | Multan, Pakistan

Develop business strategy in order to achieve volume growth, market share. Responsible of major contribution business volume accounts and manage through team of AreaSales Managers, Account Development Managers & Key Account Executives and Supervisors as well. Established new sales tracking system for effective use of company resources for key business accounts and bringing significantly transparency in operations at minimum cost. Developed & Monitor different trade promotional activities. Develop & implement strategy regarding payment & company assets procedure manual for accountability & in best interest of company. Anticipating and understanding the client\'s specific needs and offering solutions. Responsible for preserving the business within the account and generating new business. Building and maintaining Strong

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Assistant Manager
Outfitters pvt multan
Feb 2013 - Mar 2014 | Multan, Pakistan

Management of overall stock.Coordinating resources and infrastructure within the organization to ensure that the product and service is delivered in a seamless fashion thereby assuring customer satisfaction.

Education

University of Education
Bachelors, Bachelors in Business Administration, bba(hons) marketing‎
Marketing and Brand Management
CGPA 2.8/4
2016
Punjab public higher Secodary school
Intermediate/A-Level, , F.Sc Pre-Engineering‎
Percentage 68%
2010
Punjab Public Higher Secondary School
Matriculation/O-Level, , Matric in Science‎
Percentage 68%
2008

Skills

Expert Accommodation Processes
Expert Account Marketing
Expert Administrative Skills
Intermediate Adobe Photoshop 
Intermediate American Accent
Intermediate Analytical Skills
Expert B2B
Expert B2B Business Development
Expert B2B Manager
Expert Banking
Expert Branch Management
Expert Build Strong Teams
Expert Business Development Programs
Expert Business Discovery
Expert Business Strategy
Expert Capture Value Of Customer
Expert Cash Transactions
Expert Client Acquisition Skills
Expert Clients Dealing
Expert Cold Calling
Expert Complaint Management
Expert Conservation Awareness
Expert Consumer Financing
Expert Content Management
Expert Convincing People
Intermediate Corporate Advisory
Expert Counter Billing
Expert Customer Acquisition
Expert Customer Centrcity
Expert Customers Satisfaction Management
Expert Cutomer Handling
Expert Dairy Farm Knowledge
Expert Data Management
Expert Database Management 
Expert decent
Expert Determined
Expert Development Development
Intermediate Digital Marketing
Expert Distribution Network Creation
Expert Dynamic Communication Skills
Expert Effective Communication
Expert Email Marketing
Expert Field Sales
Expert Financial Tasks Handling
Expert Fincane Reporting
Expert Fluent in English
Expert Fluent In English and
Expert General Accounts Management
Expert Google Search Command
Expert Handling Assignments

Languages

Expert English
Expert Urdu

Muhammad Contacts

Muhammad Asif Asif Saleem
MCB Bank Limited