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Summary
professional with 7 years of Information Technology experience that provides top-notch service, sets high standards, and exceeds expectations. Highly motivated, dependable troubleshooter and problem-solver. interaction with coworkers and users to high level of service provided to company. Valued contributor who performs confidently and effectively under pressure and thrives on challenge. Excellent communicator, good listener with leadership capacity. Enthusiastic learner who quickly grasps new concepts and technical skills.
Experience
Assistant Network Administrator
ERP System Adminstration, VWare Hypev MIkrotik , servers 2008,2012,2019 printer ,outlook CCTV, Database bakup, Camrea Troubleshootings, WAN and Local Area Network Solutions Troubleshootings
Computer Engineer
IT Hardware & software solutions Networking & LAN, Wan &VPN Troubleshooting Laptop, Desktop& printers Hardware Solutions CCTV Server intallation and Configrations Pfsence,Microsof servers, Mikrotik Routers POs Macshine Intallation and Troubleshootings
Assistant IT Manager
Checking daily backups, all system interfaces, server hardware and logs.
o Supervision of IT supervisors and clerks.
o Assign IT staff daily jobs and check list, train them on all needed theoretical and practical procedures, trouble shooting and support with in corporate standards
o Clime suppliers for any software/Hardware conflicts.
o Follow up all Claims that are being forwarded to IT Department, apply the theory of trouble shooting follows up supplier’s visits and maintenance.
o Develop and adapt any ideas that bring IT services to higher level.
o Recovers any gaps that might face IT Dept.
o Assist existing/new properties when it is required, with approval of IT Manager
Network Engineer
Installing, supporting and maintaining new server, Domain, ISA, FTP server’s hardware and software infrastructure, managing email, anti-spam and virus protection.
Setting up user accounts, permissions and passwords.
Analyzing and resolving faults, ranging from a major system crash to a forgotten password. LAN network trouble shootings
Internee
o Upgraded the firmware of WIMAX CPEs.
o Upgraded Certificates of WIMAX CPEs.
o Worked on RF environment.
Call the customer for ticket resolution and visited the AP sites for outages
