Summary

Seeking challenges and responsible position where my education, abilities and potential can be fully and effectively utilized with opportunities of growth enhancement of professional knowledge, skill to serve the firm to the best of my efforts.

Projects

Gender Role in Livestock Management In Rural Punjab Pakistan

Experience

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Front Desk Officer ( Night Shift In Charge )
Hotel One by Pearl Continental
Jul 2015 - Present | Multan, Pakistan

Manages operation of restaurant during scheduled shifts including daily decision-making, staff performance, customer interaction and satisfaction, scheduling, planning, product quality and cleanliness.
Responsible for the operational efficiency and profitability of the operation.
Develops and implements plans for continuous service improvements, optimizing profits and increasing sales.

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Front Desk Officer
Pratama Hotel Kuala Lumpur
Jan 2014 - Dec 2014 | Kuala Lumpur, Malaysia

Manages operation of restaurant during scheduled shifts including daily decision-making, staff performance, customer interaction and satisfaction, scheduling, planning, product quality and cleanliness.
Responsible for the operational efficiency and profitability of the operation.
Develops and implements plans for continuous service improvements, optimizing profits and increasing sales.

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Room Attendant & Food and Beverage Services
Majestic Hotel
Jan 2012 - Dec 2013 | Kuala Lumpur, Malaysia

Manages operation of restaurant during scheduled shifts including daily decision-making, staff performance, customer interaction and satisfaction, scheduling, planning, product quality and cleanliness.
Responsible for the operational efficiency and profitability of the operation.
Develops and implements plans for continuous service improvements, optimizing profits and increasing sales.

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Supervisor & Cashier
Swarbina Restaurant
Jan 2011 - Dec 2011 | Kuala Lumpur, Malaysia

Manages operation of restaurant during scheduled shifts including daily decision-making, staff performance, customer interaction and satisfaction, scheduling, planning, product quality and cleanliness.
Responsible for the operational efficiency and profitability of the operation.
Develops and implements plans for continuous service improvements, optimizing profits and increasing sales.

Education

Hashoo Foundation - HDRC Rawalpindi
Diploma, Front Desk Officer‎
Completed
2015
Business and Management International College (BMIC)
Diploma, NCC Education Level 3 Diploma in Computing (QCF)‎
Business Computing
Completed
2014
Islamia University
Masters, Masters in Science, Economics‎
Economics & Mathematics
CGPA 2.5/4
2009

Skills

Expert Cash Handling
Expert Conservation Awareness
Expert Database Management 
Expert Energetic Skills
Expert Executive Presentation Skills
Expert Flexible
Expert Fluent in Emglish
Expert Front Desk Management
Intermediate Handling Assignments
Expert Hotel Management
Expert Online Marketin
Expert Quality Metrics
Expert Reception Operations
Expert Relations Management Skills
Expert Restaurant Management Skills
Expert Shopify Theme Management
Expert Sweeping Knowledge
Expert رعاية العميل
Expert عمليات خدمة العملاء

Languages

Expert Punjabi
Expert Saraiki
Expert Urdu
Intermediate English

Endorsements

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Hira Anum
Regional Communications Coordinator (Africa & Asia), Relief International

Rashid is very confident worker in Hospitality Industry

Rashid Contacts

Hira Anum
Relief International
Rashid Irshad
Hotel One By Preal Continental