- Align HR strategies with business goals to drive success.

- Foster positive employee relations by addressing concerns and bridging gaps between management and staff.

- Lead recruitment and selection processes to secure top talent for current and future business needs.

- Design, implement, and monitor effective HR systems, strategies, and procedures.

- Maintain and manage competitive pay plans and benefits programs.

- Implement impactful training programs and provide decision support through HR metrics.

- Ensure compliance with all legal requirements in HR management.

- Take on additional tasks and projects as assigned by the employer.

To handle all the HR related Jobs (End-To-End)Selection, Interview, Hiring and onboarding of new potential candidates and employees respectively.Training and Development (From TNA, Venue arrangement to post training evaluation) and its impact on employees via 3 months evaluation.Organizational Development and needs of department and employees.Benefits and Compensation including market survey for employees salaries and other benefits.Employer to Employee relationship buildingPayroll Management with complete detailing for Confirm, Salary revised staff and ensuring smooth payroll process.Career Planning for employees with respective managers and upper management.Medical (IPD) Support to third party medical company on behalf of employees also ensuring timely addition and removal of employees keeping in mind the financial impact.Full and Final Settlement of employees according to rules and laws defined.EOBI Complete working through EOBI Government Portal for the companyAttendance and Leave Management of all employees and keeping in mind the exceptions (Case to case basis)

To handle all the issues of the staff in respect of Bio Metric Attendance System & to ensure that all the issues are addressed amicably with HR, HOK.

To coordinate with respective departmental heads of the trade operations for performance appraisals and to ensure that they are completed and submitted to HR, HOK within the target date set for the purpose.

To assist and help of respective departmental heads in transferring/posting of staff from/to trade operations.

To always keep updated organograms of all the departments of Trade operations as per their current assignments/jobs/positions and for the review of audit. Organograms should be approved by the GM & Head trade operations along-with the respective departmental heads.

To provide supports/suggestions to Unit Head CTP in carrying out necessary processes reviews/re-engineering on periodic basis for increasing efficiency & strengthening controls.

To coordinate with respective heads of trade operations & L&D HOK in sending nomination of resources for their respective areas of training program & to maintain the record thereof for management review.

To provide support to Unit Heads in identifying staff for programs/courses being conducted by Learning & Development Department in order to enhance the skill set & career growth of the staff. Likewise, staff is also identified for trainings which are organized outside the organization by regulators/other consultant agencies.

• Assisted in HR operations, including JD/JS preparation, job advertising, and orientation.
• Managed personnel files, attendance records, and payroll coordination.
• Conducted reference checks and addressed complaints and grievances.
• Supported performance management systems and employee training.
• Identified opportunities for operational efficiency improvements.
• Directed career planning, audit compliance, and training needs.
• Managed headcount, budgeting, recruitment, and selection up to senior manager level.
• Sourced candidates, conducted interviews, and managed recruitment events.
• Facilitated job offers, terms negotiation, and onboarding.
• Developed and maintained employer branding.

• Working in TCS Express and Logistics at Complaint Management Desk (Customer Care Executive) since 2nd January 2017 till date. Also serving on Complaint Desk Head office Facilitation (Front desk customer’s complain handling and dealing) for 6 months being on the same department and company.
• 2 Months Internship at TCS Express and Logistics at Web Desk department. (November & December 2016 / Black Friday). In this Internship I was promoted to 3 different working department positions.
i) Yayvo.com Web Desk (T.C.S E.com)
ii) Yayvo.com Customer Care (T.C.S E.com)
iii) T.C.S Logistics Web Desk
iv) T.C.S Logistics Domestic Customer Care
After that i was offered a Permanent Position which is mentioned above.
• 2 Months experience as Marketing Associate with Arts Council of Pakistan, Karachi. (Karachi Youth Festival 2016).