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Summary
I am I.T professional having over 6 year experience working in Network Engineering & System Administration. Currently, I am working @Highnoon as Senior Executive IT, improving IT operations and services for employees by using advanced analytics, maintaining models and on-boarding compelling new strategies.
Previously, I was the IT Support Officer @Cakes & Bakes, where I played a centralized role to support all IT operations during night shifts including the network of 4 factories and 45 remote branches.
Competencies Network Administration, Virtualization, System Administration, Windows Server Management, Software Defined Networking & NFV Technologies, LAN/WAN/WLAN Structure, Network Protocols and CISCO, MS Power BI Developer, MS Office 365 Management, Data Backups, Management of Network Resources.
Projects
Experience
Executive IT
Responsible for Overall Management of the CUREXA IT Department Functions.Planning, Budgeting & Documentation of IT Projects.Determination of Current and Future IT Needs of CUREXA by Consulting With Management at All levels About the Current Work Systems and Deciding How Improvements Could Be Made.IT Resource Performance Evaluation, Enhancement, and Motivation.Participation in Periodic Management Meetings.Exploration of Disaster Recovery Planning & Documentation, Ensuring Smooth Delivery of IT Systems, Operations, Services, and Service Desk Support at CUREXA HEALTH PVT LTD.Ensure Smooth Running AS/400 System and Applications and Support to End Users.Ensure Periodical Backup Management of Servers and User Data.Liaison With Vendors for Preventive Maintenance, Troubleshooting, Warranty Claims, Delivery of Services Under SLA or Maintenance Contracts.Liaison and Coordination with All Departments for IT Services Related Matters.Overall Supervision of IT Assets Inventory Management and Reconciliation Activities.Undertake Training Programs for IT Support Team and End Users.Design Infrastructure of LAN/WAN and WLAN Networks at Curexa Health Private Limited.Configuration and Management DHCP Server, DNS Server & Active Directory Domain Controller.Microsoft Windows Server Management and Hyper-V Virtualization.Hardware and Software Maintenance of DVR/CCTV Cameras.Management and Support of Microsoft Office 365 Solutions.Onedrive Implementation and Ensure Data Recovery Plans.Manage and Ensure Internet Services and VPN Connectivity Between CUREXA and HIGHNOON.Maintenance and Management of Security Access Control Systems.Implementation of Biometric Attendance Technologies & Design Attendance Reports as per Requirements.Management of Network Shared Resources and Print Services.Maintenance and Configuration of Routers, Switches and WLAN Devices.Responsible to Implement IT SoP and Documentation.Management & Configuration of Network Firewall (XG-210).
Assistant IT
- Provide Hardware and Software Support on 50 Branches including 3 Factories.- Maintenance and Support of Networks on all Shops, Factories including Head Office.- Management of Printing Resources and File Sharing.- Installation and Maintenance Security Control Systems.- Installation and maintenance of Biometric Technologies.- Management of Windows Server, Active Directory, Exchange Server and Outlook.- Manage Proxy Server “CLEAROS” and apply Rules to Maintain Traffic.- Managing Site to Site VPN with Clients on 50 Branches.- Design and Deployment of LAN/WAN and CCTV Cabling.- Data Center Visit to Check Server Consoles for Smooth Operations.- Installation and Support of ERP Client and Basics of AX Dynamics.- Maintenance and Repairing of Workstations, Laptops and Smart Devices.- Deployment and Maintenance of Networking Routers, Switches and Wi-Fi Stations.- Remote Support on all Shop for Retail Software (Lumen Soft Candela).- Technical Support to Clients Over the Phone Calls.
