Summary

Enthusiastic professional with 2 years of experience mainly as customer support. Skilled
communicator and listener and keen organizational skills which allow for effective delivery of
outstanding service. Dedicated to providing reliable and friendly service without ever compromising
the reputation or competencies of the organization. Having keen interest in Customer support and
Human resource. Competent team player who can successfully inspire fellow colleagues.

Experience

Company Logo
Assistant Account Management Executive
CureMD Research & Development
Jan 2018 - Feb 2019 | Lahore, Pakistan

AUSBased MedicalI.TcompanySpecializedinproviding MedicalBilling toVarious client and
Hospitals in US.

Designation - As Assistant AccountsExecutive

Day to Day work includes -

Calling to Govt insurances as well as Private insurances for follow up and fixing of denials
Preparing reports and analyzing them for any missed denials of payment and corrected
them by the given instructions.
- Meeting with the daily targets of denial fixing.

Company Logo
Contact Center Executive
Systems Ltd
Jan 2017 - Dec 2017 | Lahore, Pakistan

Top I.T company popular in providing Business Process Outsourcing, Enterprise Resource Planning
and Business Solutions.

Designation - As CCE(Contact center Executive) in American Campaign of Taxes and Mortgage.

JOB Description - Verbal and written communication with clients (and Govt. Reps) related to title,
mortgage, tax and payoff matters.

Result Oriented Achieved higher productivity, accuracy and managed the workloads by collaborating, helping and training new resources.

Education

Bedian Institute Of Business And I.T Studies
Certification, Foundation Of Computer‎
Basic I.T Concepts And Installations, MS Office, Internet Technology
Completed
2019
University of the Punjab
Bachelors, Bachelors in Commerce, B.Com I.T‎
Business Communication
Percentage 55%
2017
University Of Minnesota U.S.A
Certification, Preparing To Manage Human Resources‎
Human Resources
Incomplete
2017
Govt Islamia College civilines Lahore
Intermediate/A-Level, Intermediate in Computer Science, Intermediate in Computer Sciences (I.C.S)‎
Computer Science, Mathematics, Physics
Percentage 55%
2015
WAPDA BOYS HIGH SCHOOL
, Matric in Science‎
Percentage 75%
2012

Skills

Intermediate Certified Service Representation
Intermediate Conservation Awareness
Intermediate Cross Team Communication Skills
Intermediate Customer Analysis
Intermediate Handling Assignments
Intermediate Mechanical System Upgradation
Intermediate Operational Tasks Handling
Intermediate PHP
Intermediate Processing Knowledge
Intermediate Quality Control Processes Command
Intermediate Real Estate Websites
Beginner Reconciliation
Intermediate Relations Management
Intermediate Strong Command of Spoken and Written English
Intermediate will power
Intermediate الالتزام بخدمة العملاء
Intermediate عمليات خدمة العملاء

Languages

Expert Urdu
Expert Punjabi
Expert English

Syed Contacts

Uzair Asim
Outkom Enterprises
Ahsan Javed
TCS Private Limited
Majid Ashraf
Mindbridge Pvt. Ltd.
Aneel Janjua
Lumi Minds Pvt Ltd
Asad Ali
Outsource-Tel